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CUNYfirst Frequently Asked Questions (FAQs)

Faculty and staff, you may select from the categories below or enter your search terms or questions in the box below:

Students, you may select from the categories below or enter your search terms or questions in the box below.

Student Records Questions

  • Students may add/edit their Home, Mail, and Billing addresses through Self Service in CUNYfirst

    Note: Students must visit the Registrar's Office in Colston Hall, Room 513 to change their permanent address. Changes to student's name, date of birth and social security number can also be made at the same location.

  • Students are able to view the schedule of classes through Self Service in CUNYfirst.

  • For courses such as CMS 12, the course number must be entered as "12" or, alternatively, you can change "is exactly" to "contains" in the course number box on the class schedule search page (in which case 12 will be recognized).Some departments have courses listed under multiple headings, e.g., "Computer Science" and "Computer Information Systems".

  • Once you log in, you can click on Self Service for a variety of enrollment/registration tasks including: browsing the course catalog, adding/dropping classes, and viewing your schedule.

  • Students can access two types of transcripts:

    • Unofficial transcripts are available in CUNYfirst to view, print or save in a PDF format.
    • Official transcripts are available through the Transcript Ordering link on the Student Center page. View Order Official Transcript [PDF] or click on the direct link
  • Course History displays a grid of every course a student has previously taken and plans on taking (including transfer and/or test credit) with units and grades.

  • Students may visit Colston Hall, Room 513 for information.

  • Student Center is a self-service "dashboard" used by students to manage their own administrative activities, e.g., enroll in classes, view class schedules, view and pay bills, etc.


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