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Frequently Asked Questions (Students)

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Frequently Asked Questions Categories
 

Pay For Print (Pharos)

  • Why do we need Pay for Print?

This new print management system is part of an effort to reduce wasteful printing and lessen the College's carbon footprint. It will help eliminate waste of paper and toner, and create cost savings and recovery. Charging for printing will allow Bronx Community College to provide better services to its students in the labs and library and ensure that we are able to provide proper maintenance for the printers. The printing system also provides better security in that only the student who enters their password will be allowed to pick up their printout.

  • How many sheets can I print with my allocation?
F/T Students receive $35/semester.  Remaining balance do not roll over to next semester.
Printing

Up to 700 sheets
Up to 500 sheets
Up to 175 sheets 
Up to 159 sheets 

5 cents B/W duplex
7 cents B/W Single Sided
20 cents Color duplex
22 cents Color Single Sided
Copier
Up to 350 sheets  10 cents per sheet for copies
P/T Students receive $17.50/semester.  Remaining balance do not roll over to next semester.
Printing

Up to 350 sheets
Up to 250 sheets
Up to 87 sheets  
Up to 79 sheets     

5 cents B/W duplex
7 cents B/W Single Sided
20 cents Color duplex
22 cents Color Single Sided
Copier
Up to 175 sheets  10 cents per sheet for copies
  • Does the Student Technology Fee pay for printing?

A portion of the Technology Fee is used to pay for toner, printer maintenance and paper. The credits generated from this new initiative will be credited to the Technology Fee first, thereby allowing these funds to be used for other innovative projects that improve teaching and learning at Bronx Community College.

  • Where can I find more information about the Technology Fee?
  • How does Pay for Print Management work?

You login at a lab/library computer, select your document to print, confirm the printer location, go to the printer, swipe your BCC ID card at the access reader, collect your documents and logout. If you are only making photocopies (not printing documents off a computer) you simply swipe your card at the printer/copy machine.

  • How much does it cost?

Black and white double-sided is 5 cents per side; black and white single-sided is 7 cents; color double-sided is 20 cents per side; and color single-sided is 22 cents.

  • What is the BCC Print Management Fund?

At the beginning of every semester, an initial amount of $35.00 will be deposited into the BCC Card Print Management Fund of every full time student via his/her BCC ID Card. (For part time students, the amount is $17.50.) After the $35.00 is depleted, students will then be able to add money to their accounts to allow them to print beyond the $35.00 of free prints. There is no "emergency" exception to this rule. If you run out of your allocation, you must add funds to your card in order to print.

  • Do all students have a print fund?

The Print Management Fund is available to registered/matriculated Bronx Community College students in good academic standing.

  • Do faculty and/or staff have a print fund?

No, the print management fund is available for students only.

  • How can I add money to my print fund?

You can add money to your BCC Card by depositing cash at a PHIL Station in increments of $1, $5, $10, and $20. There is no transaction fee.

  • I tried to deposit funds to my card. My receipt reads "Card Purchase Function Terminated Abnormal. Card Not Swiped Within Time Allowed." What happens now?
You received this message because you did not insert your card in the time allowed to receive the funds. If this happens, please visit the Help Desk in CO 806. You must present the receipt with the message to the Help Desk agent(s).
  • Where can I find these Phil Stations?

Phil Stations can be found at the following locations:
(3) North Hall and Library — NL

  • How do I get a BCC ID Card?

These are always issued by the Department of Public Safety; the ID Room is located on the main floor of Community Hall (also known as the fifth floor of Colston Hall).

  • What if I lose, misplace or damage my ID Card?

If you lose your BCC ID Card, please complete a security report with the Public Safety Office in Loew Hall 505 as soon as possible. A new card will be given to you and a $5.00 replacement card fee will be charged. Your old card will be deactivated and will no longer work anywhere on campus. Please be aware that you remain responsible for card usage prior to deactivation. Falsifying, altering or misusing your own or anyone else's ID card in any way is strictly prohibited by the College.

  • What if my card is stolen?

Submit a police report or other supporting documentation to the BCC Public Safety Office and they will deactivate the fund accounts on your old card and transfer any available balances to a new card right away.

  • If I have a problem with print management during the evening or on the weekend what can I do?

Speak with the computer lab or library attendant for assistance.

  • Can I print if I am not a BCC student?

If you do not have a BCC ID Card, you will be able to purchase a Guest Card from the PHIL Stations on campus for a $1.00 fee. However, the per page charges are double what they are for BCC students.

  • Can I withdraw cash from my BCC Card fund accounts?

No, your BCC Card is not an ATM card.

  • How can I care for my BCC Card?

Keep it in a safe, but convenient place.
Keep it away from magnets and computers to avoid magnetic damage.
Do not punch holes in your card.
Do not tamper with the information or picture printed on the card.
Do not wash the card.
Do not use the card for any purpose other than for which it was designed.

  • Problems with your card and/or copiers/printers?

Send an email to  helpdesk@bcc.cuny.edu

  • Does the remaining balance for a semester carry over to the following semester?

No, all student accounts are reset at the beginning of each semester.
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