Tools & Resources

As part of The City University of New York’s response to the COVID-19 pandemic, all BCC students shall have the option to convert any or all of the (A-F) letter grades they earn in their Spring 2020 classes to Credit/No Credit grading.

Policy highlights:

  • Before choosing this grading option for one or more of their classes, students will consult with their academic and financial aid advisors regarding potential impact to their financial aid, licensure requirements, and graduate school admissions. (See below for contact information)
  • Students will be able to make this decision after final grades are posted in late May 2020 until June 25, 2020.
  • A passing letter grade will convert to ‘CR’ with credit for the class being awarded, while a failing grade will convert to ‘NC’, with no credit awarded.  Credit/No Credit grades will not impact the student’s GPA.
  • Students with Credit/No Credit grades will be able to transfer those courses across colleges within CUNY, per current policy.
  • The grade glossary, attached to each transcript, will be updated to include a notation denoting that Spring 2020 grades, including CR or NC, were earned during a major disruption to instruction as a result of the COVID-19 pandemic.

Additional resources:

Advisement contact information:

  • Academic Advisement: Please contact your academic advisor directly by email, phone, or through Starfish. Alternatively, please email CreditNoCreditGrading@bcc.cuny.eduor call 929.322.0582.
  • Financial Aid Advisement: Please contact Chenae Dennis, Assistant Director of Financial Aid, at Dennis@bcc.cuny.eduor call 718.289.3048.

BCC Coordinator of CR/NC Policy implementation:

Dr. Alexander Ott, Associate Dean, Academic Affairs

Distance Learning – Preparing for Alternative Course Delivery

This site is intended to provide students and faculty with the information they need to to prepare for distance learning and alternative course delivery as well as a resource for problem resolution. The site also includes a introductory tutorial “Blackboard Preparatory Course – Are You Ready?” if you have never previously used Blackboard.

CUNY and BCC have purchased and will be distributing some loaner laptops to those who either do not already have a BCC issued device, or do not have access to a personal computer. Please note that there is a limited number of these additional loaner laptops. For more information visit our Laptop Request & Distribution page.

City and State officials have released information on additional unemployment resources as a result of the CARE Act that was passed on 3/27/20.

Specifically there are new and additional unemployment benefits called Pandemic Unemployment Assistance (PUA) that is available to those who are not typically eligible for unemployment insurance including self-employed/1099 workers, part-time workers, and those who were not working for an extended period of time. Impacted students can apply by phone or online.

More information can be found at: and

There is also a hotline NYC WELL staffed 24/7 with counselors, described as follows:

An infectious illness outbreak such as this one can be stressful to you, your loved ones, and your friends. It is natural to feel overwhelmed, sad, anxious, and afraid, or to experience other symptoms of distress, such as trouble sleeping.

NYC Well’s website offers a number of well-being and emotional support applications (apps) that can help you cope. If your symptoms of stress become overwhelming, reach out for support and help.

You can contact NYC Well, a confidential 24/7 helpline, staffed by trained counselors. They can provide brief counseling and referrals to care in over 200 languages.

Call 888-NYC-WELL (888-692-9355)
Text “WELL” to 65173
Chat at

The College and our online Bookstore, Akademos, are happy to announce that the following publishers are offering courseware to students who may have lost access to course materials due to a campus moving to distance learning to prevent the spread of COVID-19.


For more details, please visit:

Akademos and Barnes & Noble have partnered with the digital platform VitalSource to offer free access to over 50,000 eBooks to its current customers to facilitate their move to online learning. CUNY students at participating colleges can now access these materials by creating a VitalSource account at using their email addresses.

The BCC Library provides continuous access to e-books and other important online databases and resources.
Please use the e-books library guide to learn how to find e-books in OneSearch™.
Go to the Library “Continuity Plan” for instruction on accessing and using all of your BCC Library e-resources.

These extraordinary circumstances pose unique challenges for CUNY’s professional staff, and especially for those whose roles are essential to the support services and University operations that allow our campuses to stay open without interruption.

The University has put guidelines in place to accommodate temporary flexible work arrangements, where possible. These protocols have been established with the goal of minimizing exposure to the novel coronavirus and maximizing social distancing as part of the community mitigation strategies set by the Centers for Disease Control and Prevention.

If your campus has a separately-incorporated related entity with employees (or if you administer such an entity), it may be required to comply with the new federal Department of Labor Families First Coronavirus Response Act (FFCRA) and provide paid leave to employees affected by the virus. Please assist me by forwarding this email or otherwise providing the information in it to the appropriate entities on your campus, if any.

FFCRA applies to separately-incorporated related entities with fewer than 500 employees and requires them to provide employees with paid sick leave or expanded family and medical leave if the employee is unable to work (or unable to work remotely) due to a need for leave because the employee:

(1) is subject to a Federal, State, or local quarantine or isolation order related to COVID-19;
(2) has been advised by a health care provider to self-quarantine related to COVID-19;
(3) is experiencing COVID-19 symptoms and is seeking a medical diagnosis;
(4) is caring for an individual subject to an order described in (1) or self-quarantine as described in (2);
(5) is caring for a child whose school or place of care is closed (or child care provider is unavailable) for reasons related to COVID-19; or
(6) is experiencing any other substantially-similar condition specified by the Secretary of Health and Human Services, in consultation with the Secretaries of Labor and Treasury.

Under the FFCRA, an employee qualifies for expanded family leave if the employee is caring for a child whose school or place of care is closed (or child care provider is unavailable) for reasons related to COVID-19.

No later than today, April 1, 2020, employers are required to post in a conspicuous place on their premises a notice of FFCRA requirements. Given that most related entities are closed, in order to comply with the purpose of this requirement all separately-related entities that are covered by FFCRA should post the following notice to an entity website available to employees and/or email the notice to their employees:
In addition, those covered entities that still have employees coming into the workplace should post the notice on the premises.

These provisions are in effect now through December 31, 2020.

There is an exemption for small businesses with fewer than 50 employees from the requirement to provide leave due to school closings or child care unavailability if the leave requirements would jeopardize the viability of the business as a going concern. To elect this small business exemption, the FAQs advise that “employers should document why your business with fewer than 50 employees meets the criteria set forth by the Department, which will be addressed in more detail in forthcoming regulations.”

A fact sheet with additional details regarding FFCRA, including the amount to be paid, is available here:

FAQs are available here:

Food Insecurity Supports

  • If you are experiencing food insecurity, consider checking your available options provided by the Food Bank of New York City.
  • If you are experiencing food insecurity, an extensive list of food pantries and soup kitchens in NYC was crowdsourced by various community members.
  • The Human Resources Administration created FoodHelp NYC to track pantries and community kitchens through a map.

Resources for Undocumented Students

Additional Public Services

Company Promotions

  • In light of housing disruptions due to the coronavirus, U-Haul is offering free 30-day storage to students with a student ID across all its locations.

For Full-Time Non Instructional, send to 

  1. Higher Education Officer (HEO) Series Employees
  2. Research Assistants and Research Associates
  3. College Lab Technicians (CLTs, Senior CLTs, Chief CLTs)

NOTE: Melanie Fauntleroy is the timekeeper for this group

For Full-time Classified, send to

  1. Classified Managerial Employees
  2. Project Managers and Architects
  3. IT Assistants, Associates, and Senior Associates
  4. CUNY Office and Administrative Assistants
  5. College Accountant and Accounting Assistant
  6. CSA, CPO, Sergeant, Corporal, and Lieutenant
  7. Mail/Message Service Workers
  8. College Print Shop Assistants and Associate
  9. Disability Accommodations Specialists
  10. Media Service Technicians
  11. Purchasing and Assistant Purchasing Agents

NOTE: Keisha Cox is the timekeeper for this group

For Part-time staff, sent to

  1. Non-Teaching Adjuncts
  2. Student Aides
  3. College Assistants
  4. CUNY Cap
  5. Tutors
  6. Adjunct CLTs
  7. Continuing Education Teachers
  8. IT/PPS/Public Safety (Hourly) ​

NOTE: Enny Acosta De Valentin is the timekeeper for this group

Student Success Offices – Phone Numbers & E-mails for Immediate Assistance

Disability Services718-289-5874/
Early Childcare
Judicial Affairs718.289.5100
Male Empowerment 
Student Development718.289.5194 
Veteran and Military

Disaster Relief Programs for Food Assistance

Disaster ReliefAs the immediate and ongoing impact of the COVID-19 pandemic in the United States continues to evolve, World Central Kitchen (WCK), is working to identify needs across the country and how to respond most effectively. Beginning Tuesday, March 17, in partnership with Bronx Assembly Member Michael Blake of the 79th District, thousands of fresh, individually packaged grab-and-go meals will be distributed to local families at a location near you.

These meals will be available to anyone in the area who needs extra support during this uncertain time. Using their expertise as a food logistics organization, WCK will be distributing meals at the designated sites throughout the Bronx and one designated area in Flushing, New York during lunchtime. Meals will be individually-packed, fresh and ready to heat at home.

For more information on the location nearest you, please see the attached flyer.

Dropbox logo


CUNY provides Dropbox and Dropbox Paper to all active CUNY students, faculty and administrative staff. You can use these tools to store and access files from different devices, share files, and collaborate.

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Microsoft Office 365

Free to all CUNY students, provides access to Office 365 online apps and services, as well as the option to download Microsoft Office Suite directly from your CUNY email account.

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ConnectCUNY Webex

CUNY has arranged for Cisco Webex to provide Webex Meeting and Teams licenses to all students, faculty and staff to help with distant learning and stay in touch.

Quick Start Guide

Blackboard logo


Use Blackboard to stay on top of your coursework, have remote class discussions, view readings and course material digitally, and communicate with your professors.

Sprint logo


Sprint will waive late fees, not terminate any service, and give current customers unlimited data and an additional 20 GB of hotspot services. They offer free calling to CDC level 3 countries.

T-mobile logo


T-Mobile is giving families access to unlimited data and providing an additional 20GB of hotspot services for current customers over the next 60 days.

verizon logo


Verizon is waiving late fees for all existing customers impacted by COVID-19 and will not terminate service for the next 60 days, and offers free international calling to CDC level 3 countries.

ATT logo


AT&T is waiving data overage fees to all customers to ensure families have connectivity, and has promised not to terminate the service of any customer over the next 60 days.

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Altice USA

Altice is offering 60 days of free broadband to households with K-12 and/or college students who do not already have internet access at home. Call 866-200-9522 to enroll.

Comcast logo


Comcast is offering free public Wi-Fi for 60 Days to families who do not already have a subscription. For access, call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Charter logo


Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a subscription. Call 1-844-488-8395 to enroll.

NYTimes logo

The New York Times

The New York Times is allowing anyone to access their extensive, frequently updated coronavirus coverage for free.

Google Drive

Create a free Google account for 15 GB of free storage and for access to Docs, Slides, Sheets, and Forms. These tools allow you to create collaborative documents and projects that get updated in real-time.

Adobe Creative Cloud

Free to students until May 31, it is a collection of over 20 desktop and mobile apps for photography, design, video, web, UX and more including Photoshop and InDesign.

Slack logo


Slack is a messaging and communications platform that can help classes, teams, and groups stay productive. Create a slack channel with your classmates or just a group of friends.

10-minute mind logo

The 10 Minute Mind

A daily meditation email sent to your inbox every morning. It takes 10 minutes and can help you relax anytime, anywhere.

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