Student Success Offices – Phone Numbers & E-mails for Immediate Assistance

Disability Services718-289-5874/
Early Childcare
Judicial Affairs718.289.5100
Male Empowerment 
Student Development718.289.5194 
Veteran and Military

Tools & Resources

Distance Learning – Preparing for Alternative Course Delivery

This site is intended to provide students and faculty with the information they need to to prepare for distance learning and alternative course delivery as well as a resource for problem resolution. The site also includes a introductory tutorial “Blackboard Preparatory Course – Are You Ready?” if you have never previously used Blackboard.

The College and our online Bookstore, Akademos, are happy to announce that the following publishers are offering courseware to students who may have lost access to course materials due to a campus moving to distance learning to prevent the spread of COVID-19.


For more details, please visit:

Akademos and Barnes & Noble have partnered with the digital platform VitalSource to offer free access to over 50,000 eBooks to its current customers to facilitate their move to online learning. CUNY students at participating colleges can now access these materials by creating a VitalSource account at using their email addresses.

These extraordinary circumstances pose unique challenges for CUNY’s professional staff, and especially for those whose roles are essential to the support services and University operations that allow our campuses to stay open without interruption.

The University has put guidelines in place to accommodate temporary flexible work arrangements, where possible. These protocols have been established with the goal of minimizing exposure to the novel coronavirus and maximizing social distancing as part of the community mitigation strategies set by the Centers for Disease Control and Prevention.

Food Insecurity Supports

  • If you are experiencing food insecurity, consider checking your available options provided by the Food Bank of New York City.
  • If you are experiencing food insecurity, an extensive list of food pantries and soup kitchens in NYC was crowdsourced by various community members.
  • The Human Resources Administration created FoodHelp NYC to track pantries and community kitchens through a map.

Resources for Undocumented Students

Additional Public Services

Company Promotions

  • In light of housing disruptions due to the coronavirus, U-Haul is offering free 30-day storage to students with a student ID across all its locations.

Disaster Relief Programs for Food Assistance

Disaster ReliefAs the immediate and ongoing impact of the COVID-19 pandemic in the United States continues to evolve, World Central Kitchen (WCK), is working to identify needs across the country and how to respond most effectively. Beginning Tuesday, March 17, in partnership with Bronx Assembly Member Michael Blake of the 79th District, thousands of fresh, individually packaged grab-and-go meals will be distributed to local families at a location near you.

These meals will be available to anyone in the area who needs extra support during this uncertain time. Using their expertise as a food logistics organization, WCK will be distributing meals at the designated sites throughout the Bronx and one designated area in Flushing, New York during lunchtime. Meals will be individually-packed, fresh and ready to heat at home.

For more information on the location nearest you, please see the attached flyer.

Dropbox logo


CUNY provides Dropbox and Dropbox Paper to all active CUNY students, faculty and administrative staff. You can use these tools to store and access files from different devices, share files, and collaborate.

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Microsoft Office 365

Free to all CUNY students, provides access to Office 365 online apps and services, as well as the option to download Microsoft Office Suite directly from your CUNY email account.

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ConnectCUNY Webex

CUNY has arranged for Cisco Webex to provide Webex Meeting and Teams licenses to all students, faculty and staff to help with distant learning and stay in touch.

Quick Start Guide

Blackboard logo


Use Blackboard to stay on top of your coursework, have remote class discussions, view readings and course material digitally, and communicate with your professors.

Sprint logo


Sprint will waive late fees, not terminate any service, and give current customers unlimited data and an additional 20 GB of hotspot services. They offer free calling to CDC level 3 countries.

T-mobile logo


T-Mobile is giving families access to unlimited data and providing an additional 20GB of hotspot services for current customers over the next 60 days.

verizon logo


Verizon is waiving late fees for all existing customers impacted by COVID-19 and will not terminate service for the next 60 days, and offers free international calling to CDC level 3 countries.

ATT logo


AT&T is waiving data overage fees to all customers to ensure families have connectivity, and has promised not to terminate the service of any customer over the next 60 days.

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Altice USA

Altice is offering 60 days of free broadband to households with K-12 and/or college students who do not already have internet access at home. Call 866-200-9522 to enroll.

Comcast logo


Comcast is offering free public Wi-Fi for 60 Days to families who do not already have a subscription. For access, call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Charter logo


Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a subscription. Call 1-844-488-8395 to enroll.

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The New York Times

The New York Times is allowing anyone to access their extensive, frequently updated coronavirus coverage for free.

Google Drive

Create a free Google account for 15 GB of free storage and for access to Docs, Slides, Sheets, and Forms. These tools allow you to create collaborative documents and projects that get updated in real-time.

Adobe Creative Cloud

Free to students until May 31, it is a collection of over 20 desktop and mobile apps for photography, design, video, web, UX and more including Photoshop and InDesign.

Slack logo


Slack is a messaging and communications platform that can help classes, teams, and groups stay productive. Create a slack channel with your classmates or just a group of friends.

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The 10 Minute Mind

A daily meditation email sent to your inbox every morning. It takes 10 minutes and can help you relax anytime, anywhere.

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