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Bb FAQ - Students

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What do I need to access Blackboard?

  • A CUNY Portal account

How do I log into Blackboard?

  • Go to the CUNY website www.cuny.edu
  • Under QuickLinks, click on “Log-In” and select “CUNY Portal”
  • Log in with your CUNY Portal username and password

How do I view my Grades in Blackboard?

  • Open a Course
  • Click “Tools” on the Course Menu
  • Click on “My Grades”

When I sign on to Blackboard, it says I am currently not enrolled into any courses.

If you don't see any of your courses on Blackboard, your instructor may not have made it available. Contact your instructor to find out if they plan to make the course available at a later date. If your instructor has made the course available and you still cannot see the course, contact the Help Desk at 718.289.5970 or helpdesk@bcc.cuny.edu.

I was able to access my course a few days ago and now it is missing. What do I do?

You may have been withdrawn from the class. Make sure you have not been withdrawn from the class due to several absences in your attendance. Contact the Help Desk at 718.289.5970 or helpdesk@bcc.cuny.edu so your status can be checked.

Why aren't my courses listed?

If you don't see any of your courses on Blackboard, your instructor may not have made it available. Contact your instructor to find out if they plan to make the course available at a later date. Note: The courses that are listed under “My Courses” may not fully reflect the courses for which you have registered. To view your official course registration, visit CUNY First inside the CUNY portal.

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