Contact HR
HR staff can be reached by phone and email on weekdays during the business hours of 9 a.m. to 5 p.m. for information on benefits, policies, employment, training opportunities and more. Use the following links or the form below to get in contact with the Office of Human Resources directly.
Appointments are required for some HR services. Walk-ins are accepted but it is preferred that employees make an appointment, when possible with an HR representative.
Executive Director of Human Resources
HR Front Receptionist
CUNY Office Assistant
Time & Attendance Services
Full-Time Classified Civil Service, Full-Time Faculty, CLTs & HEO Series Timekeeper
Submit Timesheets to: TSClassified@bcc.cuny.edu
Recruitment Services Team
Full and Part-Time Faculty, CLTs and
HEO Series
Business Data & Reporting Analyst
Classified Civil Service Staff
Business Data & Reporting Analyst
College Assistants
Business Data & Reporting Analyst
Benefits Office
Benefits Coordinator
Benefits Specialist
Employment Verification
Use the following form to request a letter verifying your employment, then submit it to the email address below. Please allow for 2 to 7 business days for completion. Request Form 
Unemployment Insurance/Worker’s Compensation
CUNY Office Assistant
- How do I change my name and what documents do I need to submit?
- How do I change my address through CUNYfirst and what documents do I need to submit?
- How do I enroll in direct deposit?
- How do I set-up my Employee Self-Service (ESS) account in NYCAPS and to view my EStubs?
- I have questions about CUNY Fall 2021 reopening.
How do I submit a request for Employment Verification?
Use the following form to request a letter verifying your employment, then submit it to the following email address EmploymentVerification@bcc.cuny.edu. Please allow for 2 to 7 business days for completion. Request Form
College Assistants are allowed a maximum of 20 hours per week and 1,040 hours per fiscal year (a fiscal year begins 7/1 through 6/30).
2. Can a College Assistant request a leave balance?You can view your leave balance by logging into NYCAPS Employee Self Service. Click here to find instructions on how to log into your account. To get a most up to date balance, please email Payroll@bcc.cuny.edu
3. Can a College Assistants annual leave rollover?No, annual leave for a College Assistant cannot be rolled over. Annual leave will be paid out in the second payroll of July.
4. Can a College Assistants sick leave rollover?Yes, if you have accumulated sick time, it will be rolled over to the next fiscal year.
5. How does a College Assistant request time off?You must fill out a Leave Request Form and submit it to your supervisor for approval. Then your supervisor will submit the form to Human Resources for processing. Finally, your supervisor will let you know if the request was approved.
6. When and how are College Assistants contracts renewed?Reappointment will be based on your annual review, departmental need, and financial availability. HR is working closely with your Supervisors. Notifications regarding employment status will be mailed in June.
7. If I do not receive a Reappointment Letter, will I be able to claim unemployment?Yes, you will be eligible for unemployment after your appointment end date.
8. How do I access my paystubs?To obtain your pay stubs, please click here to find the following instruction for NYCAPS Employee Self Service.
9. How long does it take for Direct Deposit to become active?Please allow two (2) pay periods for the deductions to become effective. Also, if you are changing your bank account, please do not close your current account until you receive at least one payroll deposit in the new account.
Your Supervisor is advising HR on attendance and all vacation and sick leave requests.
2. How do I request vacation and sick leave?You must fill out a Leave Request Form and submit it to your supervisor for approval. Then your supervisor will submit the form to Human Resources for processing. Finally, your supervisor will let you know if the request was approved.
3. How do I find out how many vacation days I currently have/need to take before August?To find out your current leave balances, please send an inquiry to Sibyl.Randolph@bcc.cuny.edu for PPS staff and HRInquiries@bcc.cuny.edu for Public Safety staff.
4. Is there going to be any leeway with allowing more than the maximum annual days to roll over after August 31st?Contractually, any vacations day's accrued above the maximum will be rolled over to sick time. We have not received additional information from CUNY Central at this time. If you know you have a lot of time, we recommend you request leave during this period.
5. What will happen to our unscheduled holidays? Will I be allowed to use my unscheduled holidays past August 31st?Unscheduled Holidays must be used by August 31st, or they will be lost.
1. How do I submit my timesheet?
Please forward timesheets to the following emails:
- Part-Time Civil Service Classified Titles: payroll@bcc.cuny.edu
- Part-Time Teaching/Non-Teaching Titles: payroll@bcc.cuny.edu
- Full-Time Civil Service Classified Titles: TSClassified@bcc.cuny.edu
- Executive Compensation Plan (ECP), HEO Series, Full-Time Faculty Titles: TSNonInstructional@bcc.cuny.edu
Click here for setup instructions
3. Who do I contact when I am having issues with my NYCAPS Employee Self Service (ESS) Account?
Please forward issues pertaining to NYCAPS ESS to University_Payroll_Security_Adm@cuny.edu for best assistance.
*When contacting University Payroll, please include your 7-digit reference number.
4. How do I download my W-2 form through my NYCAPS Employee Self Service (ESS) Account?- NYCAPS Employee Self Service (NYCAPS ESS) – Instant access to your HR, Payroll, Tax, and Benefits data.
- ePAF System – Electronic Personnel Action Form system for Hourly Classified Civil Service Staff (i.e. College Assistants, IT Support Assistant Hourly, Student Aide Hourly, etc.) and Hourly Instructional Faculty/Non-Instructional Staff (i.e. Adjunct Lecturer, Adjunct College Lab Tech, Continuing Ed. Teacher, etc.)
- City University of New York Website (CUNY)
- College & University Personnel Association (CUPA)
- The Teachers Insurance and Annuity Association of America – College Retirement Equities Fund (TIAA)
- Workforce Online
- Social Security Administration (SSA)
- Senior Law Homepage
- Teachers Retirement System (TRS)
- NYC Employee Retirement System (NYCERS)
- Professional Staff Congress (PSC)
- Research Foundation (RF)
- United States Department of Labor (DOL)
- Internal Revenue Service (IRS)
- Medicare
- American Federation of Teachers (AFT)
- Office of the State Comptroller (OSC)
- New York State United Teachers (NYSUT)
- District Council 37 (DC37)
- CUNY Work/Life – Deer Oaks
- Working Advantage
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
