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Contact the HELPdesk

Home < Current Students < Registrar's Office < Contact the HELPdesk

Where can I go for assistance?

  • Visit the BCC's homepage to access the CUNYfirst website
  • Faculty – For Technical Assistance contact IT Help Desk at 718.289.5969
  • Students – For Technical Assistance contact IT Help Desk at 718.289.5970
  • Send an e-mail to helpdesk@bcc.cuny.edu
  • Contact BCC's CUNYfirst Hotline at (718) 289-5807

Where do I find instructions and FAQ's on CUNYfirst?

  • Go to www.bcc.cuny.edu homepage
  • Click on CUNYfirst link  
  • Registrar's Office homepage

What do I do if I have problems claiming my account or accessing CUNYfirst?

  • Check that you are using your name of record
  • Make sure you included slashes on your birth date
  • Faculty – Contact IT Help Desk at 718.289.5969
  • Students – Contact IT Help Desk at 718.289.5970
  • Send an e-mail to helpdesk@bcc.cuny.edu
  • Contact BCC's CUNYfirst Hotline at 718.289.5807

 

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