– If the remote learner encounters internet connectivity issues, they should contact their internet service provider.n- If the remote leaner encounters technical issues, they should contact the Technology Service Center (TSC) help desk for support:n Email: tsc@bcc.cuny.edun Telephone:n 718.289.5970 (Students)n 718.289.5969 (Faculty & Staff)n Fax: 718.289.6331n URL: https://www.bcc.cuny.edu/campus-resources/information-technology-service-desk/