Student Questions about Brightspace

I can't log into Brightspace. What should I do?

First you should inform your faculty that you are encountering an issue; they may be able to help.

Contact the Brightspace support team at lmshelpstudent@bcc.cuny.edu

Why aren't my courses listed in Brightspace?

The instructor did not make the course active yet. Most instructors will not make their course active until the first day of the semester. If you are still not seeing your course AFTER the first day of class, contact your instructor. If you are missing courses, verify your course enrollment in CUNYfirst and see the campus Registrar.

How do I view my grades in Brightspace?

  1. Open a Course
  2. Click “Grades” on the Course Navbar at the top of the page

Additional Brightspace Resources

https://bcc-cuny.digication.com/brightspace/home

https://www.bcc.cuny.edu/academics/distance-learning/brightspace-transition/

Where do you want to go now?

Start your search here

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