The BCC Information Technology Service Catalog provides detailed information about services BCC IT offers to the College community. It helps frame future discussions about service strategy, and informs BCC faculty, staff, and students about:
- Services we offer
- How to obtain or order services
- What support or functionality is provided with each service
We hope the catalog helps you find services you need, see additional services you might like to use, and talk with us about potential new services.
For more information regarding the services, please contact the Technology Service Center at 718.289.5970 or email@example.com.
IT Service Catalog
Bronco IDAt BCC, your Bronco ID is used for your BCC Email, OSSES, Windows Login, Network Login, Pharos Pay-for-Print, Wireless Network (WiFi), ePortfolio, Starfish and many other systems. Claim your Bronco ID Reset Forgotten Password Change Password
CUNYfirst IDCUNYfirst (Fully Integrated Resources and Services Tool) allows students to manage their academic careers and financial accounts in real time and from anywhere. It gives faculty additional tools to enhance their interaction with students. It is also designed to give staff access to powerful processes that connect with the finance, student administration and human resources functions necessary to operate the College. Claim your CUNYfirst ID Reset Forgotten CUNYfirst Password Change CUNYfirst Password
CUNY Portal IDThe CUNY Portal is a gateway to all things CUNY: college websites, information about applying to CUNY, discounts at the eMall and events, campus directories, information about CUNY services and benefits, view/download the Chancellor's Report, etc. The CUNY portal makes it easier and faster to find what you need. Register for a New CUNY Portal Account Reset your CUNY Portal ID
Faculty & Staff Email Office 365 for Students (email included) Office 365 for Faculty & Staff (Word, Excel, PowerPoint, One Drive, SharePoint, Yammer, etc.)
The campus is transitioning to Voice-over-IP (VoIP) using Cisco, which let users make phone calls over the Internet by converting analog audio signals into digital data. Conversion to VoIP is necessary because legacy phone systems currently being used are no longer manufactured, and support is becoming a greater issue. As VOIP is being installed in existing buildings, some users are still using BCC's legacy phone system (Fujitsu). For more information and to download reference guides for both the Fujitsu and Cisco phones, please contact the Technology Service Center at 718.289.5969 (Faculty & Staff).
BCC offers multiple WiFi networks to meet the needs of our students, employees, public guests, and visitors with legitimate business needs. The College WiFi network is available to all students and employees of BCC. You will use your BCC Bronco ID and password to access this wireless network. Once you authenticate to the College WiFi network, you do not need to log in again, unless there is a change to your credentials. Network Name (SSID): BCC For support connecting to the BCC WiFi Network, please contact the Technology Service Center at 718.289.5969 (Faculty & Staff) or 718.289.5970 (Students).
This list represents all software and business applications supported by BCC's Information Technology Department. Download list
The Office of Information Technology offers analytics and reporting services on real-time data to Faculty and Staff members. Please contact us at 718.289.5672 for more information. For historical, comparative and point-in-time data needs, please reach out to the Office of Institutional Research at 718.289.5169.
BRONXCC Mobile BRONXCC Mobile is designed for modern college students like you who need a convenient way to find and do the things that matter most to your college experience. BRONXCC Mobile keeps you connected 24/7 with your courses, campus updates, college maps, social media and much more all in one place. BRONXCC Mobile for IOS BRONXCC Mobile for Android
BCC’s Information Security Office provides a range of information security services for the BCC community. These include, but are not limited to: - Server and Endpoint Vulnerability Assessment and Management - Scanning of Servers and Web Applications - Web Application Security Assessments and Remediation - Digital Forensics - Information Risk Assessments - Security Policies, Guidelines, and Best Practices Development - Network Monitoring, Intrusion Detection, and Incident Responses - Spam and Phish Filtering of All BCC Email - Information Security Awareness and Training To find out more about any of the above services or report an incident, please contact us at firstname.lastname@example.org or 718.289.5168.
Office of the Chief Information Officer
The Technology Service Center (TSC)
718.289.5969 (Faculty & Staff)