About Us
The Information Technology Training Office (ITTO) offers a variety of technical training with the purpose of transforming lives. These trainings will provide our students, staff, and faculty with the necessary tools to enhance their technical skills and succeed in launching meaningful careers.
Summer 2025 – IT Training Office calendar
Click here to see the list of training for Students, Staff, and Faculty
**** Registration is required for all trainings.****
Please use your BRONCO ID to register. FirstName.LastName and password
Contact Us
AVP / Chief Information Officer –
Luisa Martich
CIO@bcc.cuny.edu
Assist. Director of IT Trainings –
Albania Nicasio
Manager and IT Trainer –
Yra Yza Francisco
IT Training Office
Hours: 8:00 am – 5:00 pm
718.289.5884
718.289.5349
BCCITTrainingOffice@bcc.cuny.edu
Summer 2025
Trainings for Students
CUNY is adding multi-factor authentication (MFA) to CUNY Login. CUNY Login MFA will provide more secure access to CUNY applications and services and better protect your and CUNY’s data from cyberattacks.
CUNY Login MFA is separate from the Microsoft MFA implementation required when using Microsoft 365 applications and services.
We will go over how to set up MFA.
Dates:
Tuesday, Thursday @ 11 am – 12 pm & 2 pm – 3pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
Dropbox, in this training you will learn how to share files and store files.
MS One Drive is an online personal storage of the Microsoft Office 365 suite application. In this training, you will learn how to connect your files, share them with others, and have access to all your files using different devices.
Dates:
Tuesday, @ 1 pm to 2 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
MS Teams is an application of MS office 365 suite. With this training you will learn how to set up meetings, communicate via chats, videos, share your screens, share documents and much more.
Zoom is a communication platform that allows users to connect through video, audio, phone, and chat. To connect to Zoom you will need internet connection and supported device such as laptop, desktop, mobile phones, camera, speaker, microphone.
Dates:
Tuesday, @ 10 am to 11 am
Modality: Virtual and In-Person, Link and/or location will be provided after registering
Microsoft Outlook is a mailing and calendaring app that is a part of the Microsoft Office 365 suite. Outlook email also allows users to manage contacts, tasks, share calendars, set up ZOOM, TEAMS meetings, set up group emails amongst others. With this training, you will learn how to set up your Outlook in devices, such as laptop, desktop, mobile devices.
Dates:
Thursday, @ 11 am to 12 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
CunyFirst is the first-place students, faculty and staff should go to find information about CUNY wide application and services. It enables students to manage their academics and financial accounts. Students can change their contact information, use degree works, view class schedules, make tuition payments, and access transcripts. CunyFirst gives faculty additional tools to enhance their interaction with students. It is also designed to give staff members access to modules that connect with their finance, student records, and human resources functions necessary to operate the universities.
Dates:
Thursday, @ 10 am to 11 am
Modality: Virtual and In-Person, Link and/or location will be provided after registering
MS Excel is a spreadsheet editor developed by Microsoft. Microsoft Excel for data analysis and management. Is one of the applications of MS office 365 suite. With this training, you will have the ability to create, analyze and design tables using spreadsheets.
Dates:
Tuesday, @ 11 am to 12 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
MS Word is a word processing application which allows users to create and edit documents. Word is part of MS Office suite. In this training, you will be able to create documents, resumes, cover letters, research papers, activities.
Dates:
Thursday, @ 1 pm to 2 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
MS PowerPoint is a tool that empowers you to create clean slideshow presentations. We will go over the steps of creating a great PowerPoint presentation.
Dates:
Tuesday, @ 3 pm to 4 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
In This training, we will go over Device Loaner, EDuroam, WIFI, Apporto, BCC VDI in detail.
Dates:
Thursday, @ 3 pm to 4 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
In this workshop we will go over the set up and installation of Grubhub.
Dates:
Thursday, @ 11 am to 12 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
Summer 2025
Trainings for Staff and Faculty
CUNY is adding multi-factor authentication (MFA) to CUNY Login. CUNY Login MFA will provide more secure access to CUNY applications and services and better protect your and CUNY’s data from cyberattacks.
CUNY Login MFA is separate from the Microsoft MFA implementation required when using Microsoft 365 applications and services.
We will go over how to set up MFA.
Dates:
Monday, Wednesday @ 11 am – 12 pm & 2 pm – 3pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
Cisco Jabber is a phone interface used to work with colleagues, whether you’re in the same office or working remotely. With this platform, you can message and call your colleagues. This interface allows you to update your status as available during your working hours, as well as search for your cohort’s status. You will have the ability to make calls, search for others, check upcoming meeting information, and lots more.
Cisco Jabber is an all-in-one communications tool for businesses. You use it to send instant messages, make phone calls, join meetings, and manage your contacts. we will go over the functionalities of the systems
We will go over the functionalities of the CISO Jabber.
Dates:
Monday, Tuesday, Wednesday, Thursday, Friday @ 10 am – 11 am & 1 pm – 2 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
This training is to go over the process of submitting a change of grade request via CUNYFirst
DATES:
Mondays, 10:00 am to 11:00 am
Wednesday, 1:00 pm to 2:00 pm
Modality: Virtual and In-Person, Link and or location will be provided after registering
Dropbox in this training we will go over how to share files and store files.
MS One Drive is an online personal storage of the Microsoft Office 365 suite application. In this training, you will learn how to connect your files, share them with others, and have access to all your files using different devices.
Dates:
Monday, @ 2:00 pm to 3:00 pm
Wednesday @ 11:00 am to 12:00 pm
Friday @ 10:00 am to 11:00 am
Modality: Virtual and In-Person, Link and/or location will be provided after registering
MS Teams is an application of MS office 365 suite. With this training you will learn how to set up meetings, communicate via chats, videos, share your screens, share documents and much more.
Zoom is a communication platform that allows users to connect through video, audio, phone, and chat. To connect to Zoom you will need internet connection and supported device such as laptop, desktop, mobile phones, camera, speaker, microphone.
Dates:
Mondays, 1:00 am – 2:00 pm
Wednesday, 10:00 am to 11:00 am
Friday, 1:00 am – 2:00 am
Modality: Virtual and In-Person, Link and/or location will be provided after registering
Microsoft Outlook is a mailing and calendaring app that is a part of the Microsoft Office 365 suite. Outlook email also allows users to manage contacts, tasks, share calendars, set up ZOOM, TEAMS meetings, set up group emails amongst others. With this training, you will learn how to set up your Outlook in devices, such as laptop, desktop, mobile devices.
Dates:
Tuesday, @ 10 am to 11 am
Thursday, @ 10 am to 11 am
Modality: Virtual and In-Person, Link and/or location will be provided after registering
CunyFirst is the first-place students, faculty and staff should go to find information about CUNY wide application and services. It enables students to manage their academics and financial accounts. Students can change their contact information, use degree works, view class schedules, make tuition payments, and access transcripts. CunyFirst gives faculty additional tools to enhance their interaction with students. It is also designed to give staff members access to modules that connect with their finance, student records, and human resources functions necessary to operate the universities.
Dates:
Friday, @ 2 pm to 3 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
MS Excel is a spreadsheet editor developed by Microsoft. Microsoft Excel is use for data analysis and management. Is one of the applications of MS office 365 suite. With this training, you will have the ability to create, analyze and design tables using spreadsheets.
Dates:
Tuesday, @ 2 pm to 3 pm
Thursday@ 2 pm to 3 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
In this training, we will go over the Chatbot user interface, menu and functionalities.
Dates:
Mondays, 11:00 am to 12:00 pm
Wednesdays, 2:00 pm to 3:00 pm
Fridays, 11:00 am to 12:00 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
In this workshop we will go over the set up and installation of Grubhub.
Dates:
Monday, @ 10 am to 11 am
Modality: Virtual and In-Person, Link and/or location will be provided after registering
In this training, we will go over on how to submit a ticket in Service Now, Forms and others.
Dates:
Monday, Tuesday, Wednesday, Thursday, Friday @ 11 am to 12 pm
Modality: Virtual and In-Person, Link and/or location will be provided after registering
Review How to Create a Travel Authorization and Expense Report, CUNY Travel Policy, Directive 6, and Federal Per Diem Rates, etc. We will also review all forms related to gaining access to the Travel and Expense Module in CUNYFIRST
Dates:
Wednesdays,
March 26, April 23, May 7 @ 1:00 pm to 2:00 pm
Modality: Virtual, Link will be provided after registering