Request Exam Accommodations
If you want exams proctored by DSO, you must submit a formal request through CUNY Accommodate.
Instructions on How to Request Testing Accommodations:
- Log in to Accommodate
- Select Testing Room
- Select “New Booking Request” option
- Select the following filters for your exam request:
– Your class (your schedule has already been synched into Accommodate)
– The building (select Bronx Community College- Loew Hall for all exams)
– Modify Exam Length only if different than class time - Choose the date of your exam from the available days.
- Select Space and Time
- Type in a name for your exam (i.e. Exam 1 or Quiz 1) and click “Submit Request”.
Once your request is submitted, DSO staff will approve it, and a notice will be sent to your professor to log in to Accommodate to provide the necessary information about the exam.
DSO Testing Accommodation Procedures
Please read the process for requesting testing accommodations carefully.
Before You Request a Test
You must first submit a Semester Request in Accommodate so we can send your Accommodation Letter to your professors.
-
You must submit a request for each quiz or exam you want to take with us.
-
Send your request 5–7 business days before the exam.
-
This gives us and your professor time to prepare.
-
Late requests aren’t guaranteed, especially if they’re within 24–48 hours of the exam.
-
If your exam is scheduled outside our hours, talk to your professor first.
-
You must agree on a new time before submitting your request.
-
If you’re late or don’t show up, we notify your professor.
-
You’ll need to talk with them and submit a new request if the exam is rescheduled.
-
We will proctor the exam exactly as your professor instructed us.
-
Any changes must be approved by your professor and shared with our office in advance.This helps to ensure effective communication and optimal assistance.
Frequently Asked Questions
When should I submit the CUNY Accommodate request for testing accommodations?
-
Send your request 5–7 business days before the exam.
-
This gives us and your professor time to coordinate.
-
Late requests aren’t guaranteed, especially if they’re within 24–48 hours of the exam.
We advise submitting a CUNY Accommodate Test Request 1 week before the quiz or exam to ensure you receive all your accommodations and that everything is set up to run smoothly on the day of the exam.
What if quizzes/exams are administered online through Brightspace?
Professors can set up certain accommodations (e.g., extended time) through Brightspace. Speak with your professor early in the semester to ensure this is arranged. If further guidance is needed, the student or professor may contact a staff member in our office.
What if there is a listening component to the exam?
Often, professors will pre-record the listening passage and provide a copy to our office. If the professor wishes to explore an alternative method of administering the listening section, students should have the professor contact our office, preferably a week prior to the quiz/exam.
What if I do not want to take the exam with Disability Services Office?
Not a problem! Taking exams with our office is not a requirement! Please note that if you still wish to receive accommodations, you will need to negotiate this with your professor. If you would like assistance in how to approach your professor and address any concerns you may have about the plan you have agreed upon afterward, please do not hesitate to meet with one of us and we will help with brainstorming and/or planning a course of action.
What if I am not able to make it to the exam on day we scheduled?
-
We will proctor the exam exactly as your professor instructed us.
-
Any changes must be approved by your professor and shared with our office in advance.
Submit a formal request through CUNY Accommodate.
What if I miss the exam and could not contact anyone beforehand?
-
We will proctor the exam exactly as your professor instructed us.
-
Any changes must be approved by your professor and shared with our office in advance.
Submit a formal request through CUNY Accommodate.
What if I have more questions about exam accommodations?
For questions related to scheduling, please call us at 718-289-5101. For questions related to coordinating accommodations, please contact our office at 718-289-5874 or email disabilityservices@bcc.cuny.edu
