Frequently Asked Questions (FAQ)

Student Success - Disability Services (12)

Yes! We can provide certain necessary services remotely, including CUNY LEADS, assistive technology training, tutoring, and intake appointments.   Contact us through email at  disabilityservices@bcc.cuny.edu or by phone at 718.289.5874  during business hours. 

We are available on Microsoft Teams as well.  Please use link for MS Teams to access Microsoft Teams from your laptop/desktop or to download the app on your smartphone.

Yes, you can register at any time.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

The process below outlines how to request accommodations, meet with DSO, and take next steps so you can focus on succeeding at Bronx Community College.

Step 1: Complete the Confidential Accommodation Request Form

Use the secure form to submit your request and upload any medical documentation you’d like SDS to review.

Step 2: Schedule an Appointment with DSO

Request an appointment through CUNY Accommodate.
Instructions for scheduling in Accommodate

  1. Log into Accommodate → choose Student.
  2. Go to Appointment → Request New Appointment.
  3. Select:
    • Appointment type – Accommodation Request – 1st Meeting
    • Location: Bronx Community College
    • Staff member
    • Days available → Check Availability
  4. Choose a time and, in Additional Notes, share your reason for meeting and preferred format (Zoom, phone, or in‑person).

Step 3: After Your Meeting

  • Review any follow‑up emails.
  • If approved for accommodations, follow the instructions to send letters to faculty via a Semester Request in Accommodate.
  • Bookmark key links and contacts for future reference.

For additional questions, please reference the Accommodate Student User Guide

  • New Students: Disability Services will send you an accommodation letter that you will then forward to your professors.
  • Returning Students: Scan and email your accommodation ID to the professor. If you lost your ID card, please email  disabilityservices@bcc.cuny.edu  and we will create a letter for you.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

Not a problem! Staff in our Assistive Technology Lab will meet with you one-on-one and teach you how to use your AT for optimal performance.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

Our Assistive Technology Lab has a combination of hardware, software, and portable devises that help our students level the playing field.

Software:

  • Our Windows-based computers have the latest versions of ZoomText Fusion (includes Jaws and ZoomText), Dragon Naturally Speaking, and Kurzweil 3000.
  • Our Mac-based computers have Dragon Dictate, Kurzweil 3000, and other built-in accessibility features.
  • All of our computers have 27-inch monitors to accommodate students with visual impairments and are available to all students registered with ODS.

Hardware: Below are some examples of the hardware available to our students.

  • An adjustable table with a computer that can run both Windows and Mac OS programs
  • Scanners that allow students to upload documents onto a computer and utilize the software
  • SARA CE Document Reader, which will automatically read documents placed on it

Portable Devices:

Unfortunately, no. Students may borrow AT devices on a semester-by-semester basis.   If AT is part of your accommodation plan, one of our Assistive Technology specialists will guide you through the procedure for borrowing and returning the device.

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