As soon as possible. We advise submitting a CUNY Accommodate Test Request 1 week before the date of the quiz/exam to ensure that you receive all of your accommodations and that everything is set up to run smoothly on the day of the exam.

Professors can set up certain accommodations (e.g., extended time) through Brightspace. Speak with your professor early in the semester to ensure this is arranged. If further guidance is needed, the student or professor may contact a staff member in our office.

Often, professors will pre-record the listening passage and provide a copy to our office. If the professor wishes to explore an alternative method of administering the listening section, students should have the professor contact our office, preferably a week prior to the quiz/exam.

Not a problem! Taking exams with our office is not a requirement! Please note that if you still wish to receive accommodations, you will need to negotiate this with your professor. If you would like assistance in how to approach your professor and address any concerns you may have about the plan you have agreed upon afterward, please do not hesitate to meet with one of us and we will help with brainstorming and/or planning a course of action.

• Contact your professor immediately so you can re-schedule your exam date.
• Contact us afterward so we can update our exam proctoring schedule to accommodate you.

Ultimately, you will follow the same process described above. The key difference, however, is that we will have to return the exam to the professor. In this case, you will need to complete a new Exam Request Form.

For questions related to scheduling, please call us at 718-289-5101. For questions related to coordinating accommodations, please contact Elizabeth Austin or Eduardo Baez-Valerio at 718-289-5101 or email DSOTesting@bcc.cuny.edu