Resolving Conflict

Accommodating a disability is not a one-size-fits-all endeavor, but a process of negotiating a plan and coordinating logistics between the individual requesting services (the student) and the accommodating institution (Bronx Community College). Staff at the Disability Services Office, therefore, make every effort to ensure that each student who registers with the office is provided reasonable accommodations and appropriate adjustments that address his/her individual needs and that all staff and faculty are able to comply with these mandated services.

In the event that you are unhappy with the Disability Services Office or experience any issues with or obstacles to receiving the services you are entitled to, you have the right to speak up about these concerns. First, arrange an appointment with the Director of Disability Services Office to discuss the situation.  If the issue is still unresolved after meeting with the DSO Director, make an appointment to speak with the Associate Dean of Student Affairs.

Frequently Asked Questions:

  • How will I let my professors know that I get accommodations with Disability Services?
    • New Students: Disability Services will send you an accommodation letter that you will then forward to your professors.
    • Returning Students: Scan and email your accommodation ID to the professor. If you lost your ID card, please email  and we will create a letter for you.
  • How will I get my accommodations for exams and assignments? 
    • Self-identify to your professor using your accommodations letter or ID card
    • Submit a Starfish testing accommodations request for each exam a few days prior:  Instructions on Starfish
  • Will I still have access to Disability Services? 
    • Yes! We will provide all of our services remotely, including CUNY LEADS/LEADS Plus, assistive technology training, tutoring, and intake appointments. we can be reached at or 718.289.5874 or 718.289.5875 during business hours, Monday to Friday, from 9 AM to 5 PM.

We are available on Microsoft Teams as well. Please reach out if you need assistance accessing Teams. 

  • How to download Microsoft Teams?
    • Please click here to access Microsoft Teams from your Laptop/ Desktop or download the app on your smartphone

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