Frequently Asked Questions 4

We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions.  From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advisement, and Student Life to the most Helpful Resources, here’s what you need to know.

Helpful Resources

Resources Location Email Phone Ext
(718-289-****)
Academic Advising (General) Nichols Hall, 407 email icon transparent 5401
Accelerated Study in Associate Programs (ASAP) Nichols Hall, 411 email icon transparent 3546
Admissions Loew Hall, 224 email icon transparent 5895
Athletics Alumni Gym email icon transparent 5338
Books: New/Used/ Rental Online email icon transparent 800-887-6459
Bursar (pay for classes) Colston Hall, Main level email icon transparent 5617/5618
Career Development Sage Hall, 201 email icon transparent 5177
College Discovery Loew Hall 400 email icon transparent 5882
College Work Study Colston Hall, 504 email icon transparent 5700
Counseling and Resources for Emergency Support (C.A.R.E.S) Loew Hall 419 or 430 email icon transparent 5179/5223
email icon transparent
CUNY EDGE Loew Hall, 106A email icon transparent 5849
Disability Services Loew Hall, 211 email icon transparent 5874
Early Childcare Center Children’s Center, 219 email icon transparent 5461/3512
Financial Aid Colston Hall, 504 email icon transparent 5700
First Year Program Nichols Hall, 105 email icon transparent 5120
Food Pantry Loew Hall, 419 email icon transparent 5179
Health Services (Immunizations & Minor injury Treatment) Loew Hall, 101 email icon transparent 5858
Judicial Affairs (College Code of Conduct) Loew Hall, 416 email icon transparent 5630
Leadership Clubs & Organizations Roscoe Brown Student Center, 309 email icon transparent 5194
LGBTQI+ Resource Room Roscoe Brown Student Center, 312 email icon transparent 5903
Library & Computers North Hall & Library email icon transparent 5439
Male Empowerment Network Roscoe Brown Student Center, 101-103 email icon transparent 5713
Public Safety/ Emergencies Loew 511 email icon transparent 5923 /5911
Registrar (Verification of enrollment, Colston Hall, 513 email icon transparent 5710
E-permit, Residency and Transcripts)
Shuttle Bus Departs from Meister every 20- 30 minutes 5311
Student Success Loew Hall, 201 email icon transparent 5278
Technology Service Center Roscoe Brown Student Center, 308 email icon transparent 5970
Tutoring/Learning Commons Meister Hall, SB 003 email icon transparent 929-314-3731
Veteran and Military Resources Loew Hall, 326 email icon transparent 5447
Womxn Up! Roscoe Brown Student Center, 203B email icon transparent 5266
Writing Center & Computer Lab Sage Hall, 100 email icon transparent 5279







Student Success - Judicial Affairs (5)

To make a formal report of a suspected student conduct violation, you may contact the Office of Judicial Affairs and will need to complete a Student Conduct Incident Report.

Several offices and departments have a process in place to accept complaints. Visit How to File a General Campus Complaint for more information including how to file a concern regarding faculty conduct or how to handle unresolved complaints.

Members of the campus community are held accountable to:

(1) the laws of the city, state and nation;
(2) the bylaws and resolutions of the board, including the rules and regulations for the maintenance of public order pursuant to article 129-a of the education law (“Henderson rules”); and
(3) the governance plan, policies, regulations, and orders of the collegenn nnFor questions regarding the BCC Student Code of Conduct – the Henderson Rules, contact the Office of Judicial Affairs.

Once a formal complaint against a student has been made to the Office of Judicial Affairs, a fact-finding investigation will be conducted. Following the completion of the preliminary investigation, the chief student affairs officer or designee shall take one of the following actions:

  • Dismiss the matter if there is no basis for the allegation(s) or the allegation(s) does not warrant disciplinary action. The individuals involved shall be notified that the complaint has been dismissed.
  • Refer the matter to mediation (except in cases involving allegations of sexual assault, stalking or other forms of sexual violence); or
  • Prefer formal disciplinary charges.

Article XV of the CUNY Board of Trustees Bylaws outlines the specific rights and responsibilities of students in the student conduct process. These include:

  • the right to receive formal notification of the charges against you
  • the right to have an investigation and mediation or hearing take place within a reasonable amount of time
  • the right to present your side of the story
  • the right to present witnesses and evidence on your behalf
  • the right to remain silent without assumption of guilt
  • the right to be represented by legal counsel or an advisor at the student’s expense

Student Success - Judicial Affairs (5)

To make a formal report of a suspected student conduct violation, you may contact the Office of Judicial Affairs and will need to complete a Student Conduct Incident Report.

Several offices and departments have a process in place to accept complaints. Visit How to File a General Campus Complaint for more information including how to file a concern regarding faculty conduct or how to handle unresolved complaints.

Members of the campus community are held accountable to:

(1) the laws of the city, state and nation;
(2) the bylaws and resolutions of the board, including the rules and regulations for the maintenance of public order pursuant to article 129-a of the education law (“Henderson rules”); and
(3) the governance plan, policies, regulations, and orders of the collegenn nnFor questions regarding the BCC Student Code of Conduct – the Henderson Rules, contact the Office of Judicial Affairs.

Once a formal complaint against a student has been made to the Office of Judicial Affairs, a fact-finding investigation will be conducted. Following the completion of the preliminary investigation, the chief student affairs officer or designee shall take one of the following actions:

  • Dismiss the matter if there is no basis for the allegation(s) or the allegation(s) does not warrant disciplinary action. The individuals involved shall be notified that the complaint has been dismissed.
  • Refer the matter to mediation (except in cases involving allegations of sexual assault, stalking or other forms of sexual violence); or
  • Prefer formal disciplinary charges.

Article XV of the CUNY Board of Trustees Bylaws outlines the specific rights and responsibilities of students in the student conduct process. These include:

  • the right to receive formal notification of the charges against you
  • the right to have an investigation and mediation or hearing take place within a reasonable amount of time
  • the right to present your side of the story
  • the right to present witnesses and evidence on your behalf
  • the right to remain silent without assumption of guilt
  • the right to be represented by legal counsel or an advisor at the student’s expense

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