Frequently Asked Questions 4

We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions.  From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advisement, and Student Life to the most Helpful Resources, here’s what you need to know.

Helpful Resources

Resources Location Email Phone Ext
(718-289-****)
Academic Advising (General) Nichols Hall, 407 email icon transparent 5401
Accelerated Study in Associate Programs (ASAP) Nichols Hall, 411 email icon transparent 3546
Admissions Loew Hall, 224 email icon transparent 5895
Athletics Alumni Gym email icon transparent 5338
Books: New/Used/ Rental Online email icon transparent 800-887-6459
Bursar (pay for classes) Colston Hall, Main level email icon transparent 5617/5618
Career Development Sage Hall, 201 email icon transparent 5177
College Discovery Loew Hall 400 email icon transparent 5882
College Work Study Colston Hall, 504 email icon transparent 5700
Counseling and Resources for Emergency Support (C.A.R.E.S) Loew Hall 419 or 430 email icon transparent 5179/5223
email icon transparent
CUNY EDGE Loew Hall, 106A email icon transparent 5849
Disability Services Loew Hall, 211 email icon transparent 5874
Early Childcare Center Children’s Center, 219 email icon transparent 5461/3512
Financial Aid Colston Hall, 504 email icon transparent 5700
First Year Program Nichols Hall, 105 email icon transparent 5120
Food Pantry Loew Hall, 419 email icon transparent 5179
Health Services (Immunizations & Minor injury Treatment) Loew Hall, 101 email icon transparent 5858
Judicial Affairs (College Code of Conduct) Loew Hall, 416 email icon transparent 5630
Leadership Clubs & Organizations Roscoe Brown Student Center, 309 email icon transparent 5194
LGBTQI+ Resource Room Roscoe Brown Student Center, 312 email icon transparent 5903
Library & Computers North Hall & Library email icon transparent 5439
Male Empowerment Network Roscoe Brown Student Center, 101-103 email icon transparent 5713
Public Safety/ Emergencies Loew 511 email icon transparent 5923 /5911
Registrar (Verification of enrollment, Colston Hall, 513 email icon transparent 5710
E-permit, Residency and Transcripts)
Shuttle Bus Departs from Meister every 20- 30 minutes 5311
Student Success Loew Hall, 201 email icon transparent 5278
Technology Service Center Roscoe Brown Student Center, 308 email icon transparent 5970
Tutoring/Learning Commons Meister Hall, SB 003 email icon transparent 929-314-3731
Veteran and Military Resources Loew Hall, 326 email icon transparent 5447
Womxn Up! Roscoe Brown Student Center, 203B email icon transparent 5266
Writing Center & Computer Lab Sage Hall, 100 email icon transparent 5279







Student Success (5)

Category:

Student Success

You will need to contact the Bursar’s office located in Colston Hall, phone number is (718) 289-5618.

Category:

Student Success

The Division of Student Success office in Loew 201 or you may send via email to vpstudentsuccess@bcc.cuny.edu.

Category:

Student Success

Loew Hall 224

Category:

Student Success

Loew Hall 336

Category:

Student Success

Loew Hall 211

Student Success - Athletics (5)

You must: nSubmit a completed physical form and an NJCAA Eligibility Affidavit form.nBe a current full-time student taking at least 12 credit hours.

Pass 12 credits and a minimum 2.0 GPA

Yes, we conduct tryouts at the beginning of each sport season.

We sponsor men’s soccer, women’s volleyball, men’s basketball, women’s basketball and baseball.

Women’s Volleyball, Men’s Basketball and Women’s Basketball play in Alumni Gym.nMen’s Soccer and Baseball play on Ohio Field.

Student Success - C.A.R.E.S. (5)

Yes! We have the Carroll & Milton Petrie Emergency Grant that is available to currently enrolled matriculated students for specific emergent needs. The grant is administered during the Fall and Spring semesters on a first come, first served basis based on qualifications. For more information on how to apply visit our webpage at https://www.bcc.cuny.edu/campus-resources/access-resource-center/petrie-student-emergency-fund/ .

It is easy for you to arrange to meet with someone, you can email us at Personal.Counseling@bcc.cuny.edu or call us at 718-289-5223, or you can stop by Loew Hall Rm 430 to speak with someone directly and fill out an intake form.

All services are confidential and free of charge.

Step 1: Fill out the ARC Intake Form by clicking the link or emailing bcc.arc@bcc.cuny.edu.
Here is where students who are new to our pantry can register themselves for food pantry services. We have many other non-academic need-based services that you can also apply for there also so please take advantage of all the services we have to offer.

Step 2: Now you are ready to schedule your appointment just text “BRONCO” to PANTRY (726-879) from any phone to the Plentiful App that will allow you to sign up for Plentiful to schedule your appointment day and time.

All services offered by the CARES department are FREE of charge. Our services include mental health counseling, non-academic emergency grant support, assistance with signing up for social services, assistance with applying for housing or shelter placement, financial counseling, tax preparation, legal advice and access to the food pantry and Grab & Go Healthy Cart.

You can visit the pantry once every two weeks as scheduled, but if you find yourself in an emergency situation you can always stop by CARES for support. We also have a Healthy Grab & Go Cart that you can get up to two snacks daily Monday through Friday 9:00 AM to 5:00 PM when school is open.

Student Success - Early Childhood Center (ECC) (5)

The BCC Early Childhood Center provides childcare services to student-parents only. If you have full legal custody of another family member that you would like to enroll, we will honor it. For more information, please contact the Early Childhood Center.

Financial aid does not cover childcare expenses. Tuition is due at the beginning of the semester, at the Bursar’s office. Payment plans are available. Please contact the Early Childhood Center for more information.

There are no drop-off services. Childcare is provided based on your class schedule. Student-parents must enroll for the full semester.

The BCC Early Childhood Center provides childcare services to student-parents only based on class schedule.

The subsidized tuition for students is from $5 -$10 a day per child. Please contact center for more information on HRA vouchers.

Student Success - Disability Services (12)

Yes! We can provide certain necessary services remotely, including CUNY LEADS, assistive technology training, tutoring, and intake appointments.   Contact us through email at  disabilityservices@bcc.cuny.edu or by phone at 718.289.5874  during business hours. 

We are available on Microsoft Teams as well.  Please use link for MS Teams to access Microsoft Teams from your laptop/desktop or to download the app on your smartphone.

Yes, you can register at any time.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

Apply For Services In 4 Simple Steps

  1. Fill out our Application for Services
  2. Provide documentation of your disability or have your medical provider fill out our Medical Documentation Form, or provide a copy of your Individualized Education Program (IEP) or 504 Plan.
  3. Schedule a virtual or online appointment with the department director, accommodation specialist by phone at 718.289.5874 or email DisabilityServices@bcc.cuny.edu
  4. You will meet with a Disability Accommodation Specialist at this meeting. Together we will: Review your application and documentation and determine your personalized accommodation plan.
  • New Students: Disability Services will send you an accommodation letter that you will then forward to your professors.
  • Returning Students: Scan and email your accommodation ID to the professor. If you lost your ID card, please email  disabilityservices@bcc.cuny.edu  and we will create a letter for you.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

Not a problem! Staff in our Assistive Technology Lab will meet with you one-on-one and teach you how to use your AT for optimal performance.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

Our Assistive Technology Lab has a combination of hardware, software, and portable devises that help our students level the playing field.

Software:

  • Our Windows-based computers have the latest versions of ZoomText Fusion (includes Jaws and ZoomText), Dragon Naturally Speaking, and Kurzweil 3000.
  • Our Mac-based computers have Dragon Dictate, Kurzweil 3000, and other built-in accessibility features.
  • All of our computers have 27-inch monitors to accommodate students with visual impairments and are available to all students registered with ODS.

Hardware: Below are some examples of the hardware available to our students.

  • An adjustable table with a computer that can run both Windows and Mac OS programs
  • Scanners that allow students to upload documents onto a computer and utilize the software
  • SARA CE Document Reader, which will automatically read documents placed on it

Portable Devices:

Unfortunately, no. Students may borrow AT devices on a semester-by-semester basis.   If AT is part of your accommodation plan, one of our Assistive Technology specialists will guide you through the procedure for borrowing and returning the device.

Student Success - Health Services (5)

Services received are free to all students, faculty and staff of Bronx Community College.

The Office of Health Services does not offer health insurance, we do however partner with organizations and insurance navigators to assist students who need health insurance.

No. Immunization records can also be submitted by email to: HealthServices@bcc.cuny.edu

The Office of Health Services is open from 9am to 5pm Monday through Friday during the Spring and fall Semesters and 8:00am-5:30pm during the summer.

The Office of Health Services offer a range of services including flu shots, immunizations, health counseling and treating of minor health conditions and testing for minor health ailments. We also provide referral to local hospitals and health care providers.

Student Success - Judicial Affairs (5)

To make a formal report of a suspected student conduct violation, you may contact the Office of Judicial Affairs and will need to complete a Student Conduct Incident Report.

Several offices and departments have a process in place to accept complaints. Visit How to File a General Campus Complaint for more information including how to file a concern regarding faculty conduct or how to handle unresolved complaints.

Members of the campus community are held accountable to:

(1) the laws of the city, state and nation;
(2) the bylaws and resolutions of the board, including the rules and regulations for the maintenance of public order pursuant to article 129-a of the education law (“Henderson rules”); and
(3) the governance plan, policies, regulations, and orders of the collegenn nnFor questions regarding the BCC Student Code of Conduct – the Henderson Rules, contact the Office of Judicial Affairs.

Once a formal complaint against a student has been made to the Office of Judicial Affairs, a fact-finding investigation will be conducted. Following the completion of the preliminary investigation, the chief student affairs officer or designee shall take one of the following actions:

  • Dismiss the matter if there is no basis for the allegation(s) or the allegation(s) does not warrant disciplinary action. The individuals involved shall be notified that the complaint has been dismissed.
  • Refer the matter to mediation (except in cases involving allegations of sexual assault, stalking or other forms of sexual violence); or
  • Prefer formal disciplinary charges.

Article XV of the CUNY Board of Trustees Bylaws outlines the specific rights and responsibilities of students in the student conduct process. These include:

  • the right to receive formal notification of the charges against you
  • the right to have an investigation and mediation or hearing take place within a reasonable amount of time
  • the right to present your side of the story
  • the right to present witnesses and evidence on your behalf
  • the right to remain silent without assumption of guilt
  • the right to be represented by legal counsel or an advisor at the student’s expense

Student Success - M.E.N. (5)

Visit the MEN Lounge in room 102 RBSC and speak with the staff.

The MEN Program is a mentorship Program that emphasizes minority male issues but is inclusive of all students.

The BCC Helpdesk is located in room 302 on the 3rd floor of RBSC.

ID’s can be attained in the Service Center in the lobby of RBSC.

The playhouse is located down the hallway on the left in RBSC.

Student Success (5)

Category: Student Success

You will need to contact the Bursar’s office located in Colston Hall, phone number is (718) 289-5618.

Category: Student Success

The Division of Student Success office in Loew 201 or you may send via email to vpstudentsuccess@bcc.cuny.edu.

Category: Student Success

Loew Hall 224

Category: Student Success

Loew Hall 336

Category: Student Success

Loew Hall 211

Student Success - Athletics (5)

You must: nSubmit a completed physical form and an NJCAA Eligibility Affidavit form.nBe a current full-time student taking at least 12 credit hours.

Pass 12 credits and a minimum 2.0 GPA

Yes, we conduct tryouts at the beginning of each sport season.

We sponsor men’s soccer, women’s volleyball, men’s basketball, women’s basketball and baseball.

Women’s Volleyball, Men’s Basketball and Women’s Basketball play in Alumni Gym.nMen’s Soccer and Baseball play on Ohio Field.

Student Success - C.A.R.E.S. (5)

Yes! We have the Carroll & Milton Petrie Emergency Grant that is available to currently enrolled matriculated students for specific emergent needs. The grant is administered during the Fall and Spring semesters on a first come, first served basis based on qualifications. For more information on how to apply visit our webpage at https://www.bcc.cuny.edu/campus-resources/access-resource-center/petrie-student-emergency-fund/ .

It is easy for you to arrange to meet with someone, you can email us at Personal.Counseling@bcc.cuny.edu or call us at 718-289-5223, or you can stop by Loew Hall Rm 430 to speak with someone directly and fill out an intake form.

All services are confidential and free of charge.

Step 1: Fill out the ARC Intake Form by clicking the link or emailing bcc.arc@bcc.cuny.edu.
Here is where students who are new to our pantry can register themselves for food pantry services. We have many other non-academic need-based services that you can also apply for there also so please take advantage of all the services we have to offer.

Step 2: Now you are ready to schedule your appointment just text “BRONCO” to PANTRY (726-879) from any phone to the Plentiful App that will allow you to sign up for Plentiful to schedule your appointment day and time.

All services offered by the CARES department are FREE of charge. Our services include mental health counseling, non-academic emergency grant support, assistance with signing up for social services, assistance with applying for housing or shelter placement, financial counseling, tax preparation, legal advice and access to the food pantry and Grab & Go Healthy Cart.

You can visit the pantry once every two weeks as scheduled, but if you find yourself in an emergency situation you can always stop by CARES for support. We also have a Healthy Grab & Go Cart that you can get up to two snacks daily Monday through Friday 9:00 AM to 5:00 PM when school is open.

Student Success - Early Childhood Center (ECC) (5)

The BCC Early Childhood Center provides childcare services to student-parents only. If you have full legal custody of another family member that you would like to enroll, we will honor it. For more information, please contact the Early Childhood Center.

Financial aid does not cover childcare expenses. Tuition is due at the beginning of the semester, at the Bursar’s office. Payment plans are available. Please contact the Early Childhood Center for more information.

There are no drop-off services. Childcare is provided based on your class schedule. Student-parents must enroll for the full semester.

The BCC Early Childhood Center provides childcare services to student-parents only based on class schedule.

The subsidized tuition for students is from $5 -$10 a day per child. Please contact center for more information on HRA vouchers.

Student Success - Disability Services (12)

Yes! We can provide certain necessary services remotely, including CUNY LEADS, assistive technology training, tutoring, and intake appointments.   Contact us through email at  disabilityservices@bcc.cuny.edu or by phone at 718.289.5874  during business hours. 

We are available on Microsoft Teams as well.  Please use link for MS Teams to access Microsoft Teams from your laptop/desktop or to download the app on your smartphone.

Yes, you can register at any time.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

Apply For Services In 4 Simple Steps

  1. Fill out our Application for Services
  2. Provide documentation of your disability or have your medical provider fill out our Medical Documentation Form, or provide a copy of your Individualized Education Program (IEP) or 504 Plan.
  3. Schedule a virtual or online appointment with the department director, accommodation specialist by phone at 718.289.5874 or email DisabilityServices@bcc.cuny.edu
  4. You will meet with a Disability Accommodation Specialist at this meeting. Together we will: Review your application and documentation and determine your personalized accommodation plan.
  • New Students: Disability Services will send you an accommodation letter that you will then forward to your professors.
  • Returning Students: Scan and email your accommodation ID to the professor. If you lost your ID card, please email  disabilityservices@bcc.cuny.edu  and we will create a letter for you.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

Not a problem! Staff in our Assistive Technology Lab will meet with you one-on-one and teach you how to use your AT for optimal performance.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

Our Assistive Technology Lab has a combination of hardware, software, and portable devises that help our students level the playing field.

Software:

  • Our Windows-based computers have the latest versions of ZoomText Fusion (includes Jaws and ZoomText), Dragon Naturally Speaking, and Kurzweil 3000.
  • Our Mac-based computers have Dragon Dictate, Kurzweil 3000, and other built-in accessibility features.
  • All of our computers have 27-inch monitors to accommodate students with visual impairments and are available to all students registered with ODS.

Hardware: Below are some examples of the hardware available to our students.

  • An adjustable table with a computer that can run both Windows and Mac OS programs
  • Scanners that allow students to upload documents onto a computer and utilize the software
  • SARA CE Document Reader, which will automatically read documents placed on it

Portable Devices:

Unfortunately, no. Students may borrow AT devices on a semester-by-semester basis.   If AT is part of your accommodation plan, one of our Assistive Technology specialists will guide you through the procedure for borrowing and returning the device.

Student Success - Health Services (5)

Services received are free to all students, faculty and staff of Bronx Community College.

The Office of Health Services does not offer health insurance, we do however partner with organizations and insurance navigators to assist students who need health insurance.

No. Immunization records can also be submitted by email to: HealthServices@bcc.cuny.edu

The Office of Health Services is open from 9am to 5pm Monday through Friday during the Spring and fall Semesters and 8:00am-5:30pm during the summer.

The Office of Health Services offer a range of services including flu shots, immunizations, health counseling and treating of minor health conditions and testing for minor health ailments. We also provide referral to local hospitals and health care providers.

Student Success - Judicial Affairs (5)

To make a formal report of a suspected student conduct violation, you may contact the Office of Judicial Affairs and will need to complete a Student Conduct Incident Report.

Several offices and departments have a process in place to accept complaints. Visit How to File a General Campus Complaint for more information including how to file a concern regarding faculty conduct or how to handle unresolved complaints.

Members of the campus community are held accountable to:

(1) the laws of the city, state and nation;
(2) the bylaws and resolutions of the board, including the rules and regulations for the maintenance of public order pursuant to article 129-a of the education law (“Henderson rules”); and
(3) the governance plan, policies, regulations, and orders of the collegenn nnFor questions regarding the BCC Student Code of Conduct – the Henderson Rules, contact the Office of Judicial Affairs.

Once a formal complaint against a student has been made to the Office of Judicial Affairs, a fact-finding investigation will be conducted. Following the completion of the preliminary investigation, the chief student affairs officer or designee shall take one of the following actions:

  • Dismiss the matter if there is no basis for the allegation(s) or the allegation(s) does not warrant disciplinary action. The individuals involved shall be notified that the complaint has been dismissed.
  • Refer the matter to mediation (except in cases involving allegations of sexual assault, stalking or other forms of sexual violence); or
  • Prefer formal disciplinary charges.

Article XV of the CUNY Board of Trustees Bylaws outlines the specific rights and responsibilities of students in the student conduct process. These include:

  • the right to receive formal notification of the charges against you
  • the right to have an investigation and mediation or hearing take place within a reasonable amount of time
  • the right to present your side of the story
  • the right to present witnesses and evidence on your behalf
  • the right to remain silent without assumption of guilt
  • the right to be represented by legal counsel or an advisor at the student’s expense

Student Success - M.E.N. (5)

Visit the MEN Lounge in room 102 RBSC and speak with the staff.

The MEN Program is a mentorship Program that emphasizes minority male issues but is inclusive of all students.

The BCC Helpdesk is located in room 302 on the 3rd floor of RBSC.

ID’s can be attained in the Service Center in the lobby of RBSC.

The playhouse is located down the hallway on the left in RBSC.

Where do you want to go now?

Start your search here
/**