Frequently Asked Questions 4

We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions.  From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advisement, and Student Life to the most Helpful Resources, here’s what you need to know.

Helpful Resources

Resources Location Email Phone Ext
(718-289-****)
Academic Advising (General) Nichols Hall, 407 email icon transparent 5401
Accelerated Study in Associate Programs (ASAP) Nichols Hall, 411 email icon transparent 3546
Admissions Loew Hall, 224 email icon transparent 5895
Athletics Alumni Gym email icon transparent 5338
Books: New/Used/ Rental Online email icon transparent 800-887-6459
Bursar (pay for classes) Colston Hall, Main level email icon transparent 5617/5618
Career Development Sage Hall, 201 email icon transparent 5177
College Discovery Loew Hall 400 email icon transparent 5882
College Work Study Colston Hall, 504 email icon transparent 5700
Counseling and Resources for Emergency Support (C.A.R.E.S) Loew Hall 419 or 430 email icon transparent 5179/5223
email icon transparent
CUNY EDGE Loew Hall, 106A email icon transparent 5849
Disability Services Loew Hall, 211 email icon transparent 5874
Early Childcare Center Children’s Center, 219 email icon transparent 5461/3512
Financial Aid Colston Hall, 504 email icon transparent 5700
First Year Program Nichols Hall, 105 email icon transparent 5120
Food Pantry Loew Hall, 419 email icon transparent 5179
Health Services (Immunizations & Minor injury Treatment) Loew Hall, 101 email icon transparent 5858
Judicial Affairs (College Code of Conduct) Loew Hall, 416 email icon transparent 5630
Leadership Clubs & Organizations Roscoe Brown Student Center, 309 email icon transparent 5194
LGBTQI+ Resource Room Roscoe Brown Student Center, 312 email icon transparent 5903
Library & Computers North Hall & Library email icon transparent 5439
Male Empowerment Network Roscoe Brown Student Center, 101-103 email icon transparent 5713
Public Safety/ Emergencies Loew 511 email icon transparent 5923 /5911
Registrar (Verification of enrollment, Colston Hall, 513 email icon transparent 5710
E-permit, Residency and Transcripts)
Shuttle Bus Departs from Meister every 20- 30 minutes 5311
Student Success Loew Hall, 201 email icon transparent 5278
Technology Service Center Roscoe Brown Student Center, 308 email icon transparent 5970
Tutoring/Learning Commons Meister Hall, SB 003 email icon transparent 929-314-3731
Veteran and Military Resources Loew Hall, 326 email icon transparent 5447
Womxn Up! Roscoe Brown Student Center, 203B email icon transparent 5266
Writing Center & Computer Lab Sage Hall, 100 email icon transparent 5279







Student Success - Disability Services (12)

Yes! We can provide certain necessary services remotely, including CUNY LEADS, assistive technology training, tutoring, and intake appointments.   Contact us through email at  disabilityservices@bcc.cuny.edu or by phone at 718.289.5874  during business hours. 

We are available on Microsoft Teams as well.  Please use link for MS Teams to access Microsoft Teams from your laptop/desktop or to download the app on your smartphone.

Yes, you can register at any time.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

Apply For Services In 4 Simple Steps

  1. Fill out our Application for Services
  2. Provide documentation of your disability or have your medical provider fill out our Medical Documentation Form, or provide a copy of your Individualized Education Program (IEP) or 504 Plan.
  3. Schedule a virtual or online appointment with the department director, accommodation specialist by phone at 718.289.5874 or email DisabilityServices@bcc.cuny.edu
  4. You will meet with a Disability Accommodation Specialist at this meeting. Together we will: Review your application and documentation and determine your personalized accommodation plan.
  • New Students: Disability Services will send you an accommodation letter that you will then forward to your professors.
  • Returning Students: Scan and email your accommodation ID to the professor. If you lost your ID card, please email  disabilityservices@bcc.cuny.edu  and we will create a letter for you.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

Not a problem! Staff in our Assistive Technology Lab will meet with you one-on-one and teach you how to use your AT for optimal performance.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

Our Assistive Technology Lab has a combination of hardware, software, and portable devises that help our students level the playing field.

Software:

  • Our Windows-based computers have the latest versions of ZoomText Fusion (includes Jaws and ZoomText), Dragon Naturally Speaking, and Kurzweil 3000.
  • Our Mac-based computers have Dragon Dictate, Kurzweil 3000, and other built-in accessibility features.
  • All of our computers have 27-inch monitors to accommodate students with visual impairments and are available to all students registered with ODS.

Hardware: Below are some examples of the hardware available to our students.

  • An adjustable table with a computer that can run both Windows and Mac OS programs
  • Scanners that allow students to upload documents onto a computer and utilize the software
  • SARA CE Document Reader, which will automatically read documents placed on it

Portable Devices:

Unfortunately, no. Students may borrow AT devices on a semester-by-semester basis.   If AT is part of your accommodation plan, one of our Assistive Technology specialists will guide you through the procedure for borrowing and returning the device.

Student Success - Disability Services (12)

Yes! We can provide certain necessary services remotely, including CUNY LEADS, assistive technology training, tutoring, and intake appointments.   Contact us through email at  disabilityservices@bcc.cuny.edu or by phone at 718.289.5874  during business hours. 

We are available on Microsoft Teams as well.  Please use link for MS Teams to access Microsoft Teams from your laptop/desktop or to download the app on your smartphone.

Yes, you can register at any time.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

Apply For Services In 4 Simple Steps

  1. Fill out our Application for Services
  2. Provide documentation of your disability or have your medical provider fill out our Medical Documentation Form, or provide a copy of your Individualized Education Program (IEP) or 504 Plan.
  3. Schedule a virtual or online appointment with the department director, accommodation specialist by phone at 718.289.5874 or email DisabilityServices@bcc.cuny.edu
  4. You will meet with a Disability Accommodation Specialist at this meeting. Together we will: Review your application and documentation and determine your personalized accommodation plan.
  • New Students: Disability Services will send you an accommodation letter that you will then forward to your professors.
  • Returning Students: Scan and email your accommodation ID to the professor. If you lost your ID card, please email  disabilityservices@bcc.cuny.edu  and we will create a letter for you.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

Not a problem! Staff in our Assistive Technology Lab will meet with you one-on-one and teach you how to use your AT for optimal performance.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

Our Assistive Technology Lab has a combination of hardware, software, and portable devises that help our students level the playing field.

Software:

  • Our Windows-based computers have the latest versions of ZoomText Fusion (includes Jaws and ZoomText), Dragon Naturally Speaking, and Kurzweil 3000.
  • Our Mac-based computers have Dragon Dictate, Kurzweil 3000, and other built-in accessibility features.
  • All of our computers have 27-inch monitors to accommodate students with visual impairments and are available to all students registered with ODS.

Hardware: Below are some examples of the hardware available to our students.

  • An adjustable table with a computer that can run both Windows and Mac OS programs
  • Scanners that allow students to upload documents onto a computer and utilize the software
  • SARA CE Document Reader, which will automatically read documents placed on it

Portable Devices:

Unfortunately, no. Students may borrow AT devices on a semester-by-semester basis.   If AT is part of your accommodation plan, one of our Assistive Technology specialists will guide you through the procedure for borrowing and returning the device.

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