Frequently Asked Questions 4

We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions.  From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advisement, and Student Life to the most Helpful Resources, here’s what you need to know.

Helpful Resources

Resources Location Email Phone Ext
(718-289-****)
Academic Advising (General) Nichols Hall, 407 email icon transparent 5401
Accelerated Study in Associate Programs (ASAP) Nichols Hall, 411 email icon transparent 3546
Admissions Loew Hall, 224 email icon transparent 5895
Athletics Alumni Gym email icon transparent 5338
Books: New/Used/ Rental Online email icon transparent 800-887-6459
Bursar (pay for classes) Colston Hall, Main level email icon transparent 5617/5618
Career Development Sage Hall, 201 email icon transparent 5177
College Discovery Loew Hall 400 email icon transparent 5882
College Work Study Colston Hall, 504 email icon transparent 5700
Counseling and Resources for Emergency Support (C.A.R.E.S) Loew Hall 419 or 430 email icon transparent 5179/5223
email icon transparent
CUNY EDGE Loew Hall, 106A email icon transparent 5849
Disability Services Loew Hall, 211 email icon transparent 5874
Early Childcare Center Children’s Center, 219 email icon transparent 5461/3512
Financial Aid Colston Hall, 504 email icon transparent 5700
First Year Program Nichols Hall, 105 email icon transparent 5120
Food Pantry Loew Hall, 419 email icon transparent 5179
Health Services (Immunizations & Minor injury Treatment) Loew Hall, 101 email icon transparent 5858
Judicial Affairs (College Code of Conduct) Loew Hall, 416 email icon transparent 5630
Leadership Clubs & Organizations Roscoe Brown Student Center, 309 email icon transparent 5194
LGBTQI+ Resource Room Roscoe Brown Student Center, 312 email icon transparent 5903
Library & Computers North Hall & Library email icon transparent 5439
Male Empowerment Network Roscoe Brown Student Center, 101-103 email icon transparent 5713
Public Safety/ Emergencies Loew 511 email icon transparent 5923 /5911
Registrar (Verification of enrollment, Colston Hall, 513 email icon transparent 5710
E-permit, Residency and Transcripts)
Shuttle Bus Departs from Meister every 20- 30 minutes 5311
Student Success Loew Hall, 201 email icon transparent 5278
Technology Service Center Roscoe Brown Student Center, 308 email icon transparent 5970
Tutoring/Learning Commons Meister Hall, SB 003 email icon transparent 929-314-3731
Veteran and Military Resources Loew Hall, 326 email icon transparent 5447
Womxn Up! Roscoe Brown Student Center, 203B email icon transparent 5266
Writing Center & Computer Lab Sage Hall, 100 email icon transparent 5279







ODP - Academic Support (15)

Yes, writing support is available through the Writing Center (in-person and online). Schedule an appointment at https://bcc.mywconline.net/ or through Tutor.com in Blackboard.

Yes, you can meet with a Career Development Specialist nnCareer Development – Bronx Community College (cuny.edu)

Yes. Visit https://www.bcc.cuny.edu/campus-resources/disability-services/ for more information or to contact a disability-services representative directly.

We support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7. For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/ For access to Tutor.com, enter through Blackboard, under the Bronx CC Tutoring tab.

Yes, you can register at any time.

Remote (Off-Campus) Access to the Library In order to access Bronx Community College Library’s online resources [https://www.bcc.cuny.edu/library/library-research/] (databases, ebooks, journals, streaming videos, etc.) you will be asked to log in using your CUNY Login username and password (same credentials for logging into Blackboard).

Library Databases [https://bcc-cuny.libguides.com/az.php] – an alphabetical list of databases; if you are not sure which database to use, you can browse by subject or database type (ebooks, ejournals, streaming videos, etc.)

Subject Guides [https://bcc-cuny.libguides.com/] – BCC librarians have created subject-specific research guides to help you locate resources for your topic.

Streaming Videos [https://bcc-cuny.libguides.com/c.php?g=1327952] – This guide will help you find and navigate streaming film and video collections.

Ask –A-Librarian [https://v2.libanswers.com/widget_chat.php?hash=0e9d5de6f80b82061ab0ef3a7779e760] – Have a question, chat with a librarian from BCC during business hours. After business hours, your questions will be answered by another professional librarian. This service is 24 hours a day, 7 days a week (24/7)

  1. Phone: You can call the Disability Services Office at 718-289-5100, extension 5874. When you call, you can inquire about available appointment slots and schedule a time that works for you.
  2. Email: You can send an email to disabilityservices@bcc.cuny.edu to request an appointment. In your email, be sure to provide your contact information and the reason for your appointment.
  3. Starfish: BCC uses the Starfish system for scheduling appointments. You can log in to your Starfish account, and follow these instructions locate the Disability Services Office, and schedule an appointment through the platform.

Choose the method that is most convenient for you, and do not forget to provide the necessary information to help them assist you effectively.

  1. Determine the specific challenges you face when completing assignments and exams. Consider the type of assignments and exams you’ll be working on, and any barriers you encounter. This might include difficulties with reading, writing, organization, or other tasks.
  2. Get in touch with the BCC disability services office. They can provide information available for accommodations and assistive technology resources.
  3. Work with the disability services assistive technology that could assist you providing screen readers, speech-to-text software, text-to-speech software, dictation software, magnification tools, and more, and together choose the tools that best suit your needs.
  4. When it comes to exams or assignments, you may need special arrangements, such as extended time, a separate testing location, or the use of assistive technology. Make sure to coordinate this accommodation with your instructors and the AT in the disability services office.
  5. Lastly, test the technology before exams or assignments, before the actual due date, and set up to ensure everything works smoothly.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

ODP - Academic Support (15)

Yes, writing support is available through the Writing Center (in-person and online). Schedule an appointment at https://bcc.mywconline.net/ or through Tutor.com in Blackboard.

Yes, you can meet with a Career Development Specialist nnCareer Development – Bronx Community College (cuny.edu)

Yes. Visit https://www.bcc.cuny.edu/campus-resources/disability-services/ for more information or to contact a disability-services representative directly.

We support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7. For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/ For access to Tutor.com, enter through Blackboard, under the Bronx CC Tutoring tab.

Yes, you can register at any time.

Remote (Off-Campus) Access to the Library In order to access Bronx Community College Library’s online resources [https://www.bcc.cuny.edu/library/library-research/] (databases, ebooks, journals, streaming videos, etc.) you will be asked to log in using your CUNY Login username and password (same credentials for logging into Blackboard).

Library Databases [https://bcc-cuny.libguides.com/az.php] – an alphabetical list of databases; if you are not sure which database to use, you can browse by subject or database type (ebooks, ejournals, streaming videos, etc.)

Subject Guides [https://bcc-cuny.libguides.com/] – BCC librarians have created subject-specific research guides to help you locate resources for your topic.

Streaming Videos [https://bcc-cuny.libguides.com/c.php?g=1327952] – This guide will help you find and navigate streaming film and video collections.

Ask –A-Librarian [https://v2.libanswers.com/widget_chat.php?hash=0e9d5de6f80b82061ab0ef3a7779e760] – Have a question, chat with a librarian from BCC during business hours. After business hours, your questions will be answered by another professional librarian. This service is 24 hours a day, 7 days a week (24/7)

  1. Phone: You can call the Disability Services Office at 718-289-5100, extension 5874. When you call, you can inquire about available appointment slots and schedule a time that works for you.
  2. Email: You can send an email to disabilityservices@bcc.cuny.edu to request an appointment. In your email, be sure to provide your contact information and the reason for your appointment.
  3. Starfish: BCC uses the Starfish system for scheduling appointments. You can log in to your Starfish account, and follow these instructions locate the Disability Services Office, and schedule an appointment through the platform.

Choose the method that is most convenient for you, and do not forget to provide the necessary information to help them assist you effectively.

  1. Determine the specific challenges you face when completing assignments and exams. Consider the type of assignments and exams you’ll be working on, and any barriers you encounter. This might include difficulties with reading, writing, organization, or other tasks.
  2. Get in touch with the BCC disability services office. They can provide information available for accommodations and assistive technology resources.
  3. Work with the disability services assistive technology that could assist you providing screen readers, speech-to-text software, text-to-speech software, dictation software, magnification tools, and more, and together choose the tools that best suit your needs.
  4. When it comes to exams or assignments, you may need special arrangements, such as extended time, a separate testing location, or the use of assistive technology. Make sure to coordinate this accommodation with your instructors and the AT in the disability services office.
  5. Lastly, test the technology before exams or assignments, before the actual due date, and set up to ensure everything works smoothly.

To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.

Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.

We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.

  1. Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
  2. Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
  3. Closed Captions, Sign Language Interpreters

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