Frequently Asked Questions (FAQs)
We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions. From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advising, ASAP, and Student Life to the most Helpful Resources, here’s what you need to know.
Student Success (5)
You will need to contact the Bursar’s office located in Colston Hall, phone number is (718) 289-5618.
The Division of Student Success office in Loew 201 or you may send via email to vpstudentsuccess@bcc.cuny.edu.
Loew Hall 224
Loew Hall 336
Loew Hall 211
Student Success - Athletics (5)
You must: nSubmit a completed physical form and an NJCAA Eligibility Affidavit form.nBe a current full-time student taking at least 12 credit hours.
Pass 12 credits and a minimum 2.0 GPA
Yes, we conduct tryouts at the beginning of each sport season.
We sponsor men’s soccer, women’s volleyball, men’s basketball, women’s basketball and baseball.
Women’s Volleyball, Men’s Basketball and Women’s Basketball play in Alumni Gym.nMen’s Soccer and Baseball play on Ohio Field.
Student Success - C.A.R.E.S. (5)
Yes! We have the Carroll & Milton Petrie Emergency Grant that is available to currently enrolled matriculated students for specific emergent needs. The grant is administered during the Fall and Spring semesters on a first come, first served basis based on qualifications. For more information on how to apply visit our webpage at https://www.bcc.cuny.edu/campus-resources/access-resource-center/petrie-student-emergency-fund/ .
It is easy for you to arrange to meet with someone, you can email us at Personal.Counseling@bcc.cuny.edu or call us at 718-289-5223, or you can stop by Loew Hall Rm 430 to speak with someone directly and fill out an intake form.
All services are confidential and free of charge.
Step 1: Fill out the ARC Intake Form by clicking the link or emailing bcc.arc@bcc.cuny.edu.
Here is where students who are new to our pantry can register themselves for food pantry services. We have many other non-academic need-based services that you can also apply for there also so please take advantage of all the services we have to offer.
Step 2: Now you are ready to schedule your appointment just text “BRONCO” to PANTRY (726-879) from any phone to the Plentiful App that will allow you to sign up for Plentiful to schedule your appointment day and time.
All services offered by the CARES department are FREE of charge. Our services include mental health counseling, non-academic emergency grant support, assistance with signing up for social services, assistance with applying for housing or shelter placement, financial counseling, tax preparation, legal advice and access to the food pantry and Grab & Go Healthy Cart.
You can visit the pantry once every two weeks as scheduled, but if you find yourself in an emergency situation you can always stop by CARES for support. We also have a Healthy Grab & Go Cart that you can get up to two snacks daily Monday through Friday 9:00 AM to 5:00 PM when school is open.
Student Success - Early Childhood Center (ECC) (5)
Can I enroll other family member to the childcare center? (example: siblings, niece, nephew, etc.)
The BCC Early Childhood Center provides childcare services to student-parents only. If you have full legal custody of another family member that you would like to enroll, we will honor it. For more information, please contact the Early Childhood Center.
Financial aid does not cover childcare expenses. Tuition is due at the beginning of the semester, at the Bursar’s office. Payment plans are available. Please contact the Early Childhood Center for more information.
There are no drop-off services. Childcare is provided based on your class schedule. Student-parents must enroll for the full semester.
The BCC Early Childhood Center provides childcare services to student-parents only based on class schedule.
The subsidized tuition for students is from $5 -$10 a day per child. Please contact center for more information on HRA vouchers.
Student Success - Disability Services (5)
Yes, you can register at any time.
To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.
Apply For Services In 4 Simple Steps
- Fill out our Application for Services
- Provide documentation of your disability or have your medical provider fill out our Medical Documentation Form, or provide a copy of your Individualized Education Program (IEP) or 504 Plan.
- Schedule a virtual or online appointment with the department director, accommodation specialist by phone at 718.289.5874 or email DisabilityServices@bcc.cuny.edu
- You will meet with a Disability Accommodation Specialist at this meeting. Together we will: Review your application and documentation and determine your personalized accommodation plan.
Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.
We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.
- Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
- Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
- Closed Captions, Sign Language Interpreters
Student Success - Health Services (5)
Services received are free to all students, faculty and staff of Bronx Community College.
The Office of Health Services does not offer health insurance, we do however partner with organizations and insurance navigators to assist students who need health insurance.
No. Immunization records can also be submitted by email to: HealthServices@bcc.cuny.edu
The Office of Health Services is open from 9am to 5pm Monday through Friday during the Spring and fall Semesters and 8:00am-5:30pm during the summer.
The Office of Health Services offer a range of services including flu shots, immunizations, health counseling and treating of minor health conditions and testing for minor health ailments. We also provide referral to local hospitals and health care providers.
Student Success - Judicial Affairs (5)
To make a formal report of a suspected student conduct violation, you may contact the Office of Judicial Affairs and will need to complete a Student Conduct Incident Report.
Several offices and departments have a process in place to accept complaints. Visit How to File a General Campus Complaint for more information including how to file a concern regarding faculty conduct or how to handle unresolved complaints.
Members of the campus community are held accountable to:
(1) the laws of the city, state and nation;
(2) the bylaws and resolutions of the board, including the rules and regulations for the maintenance of public order pursuant to article 129-a of the education law (“Henderson rules”); and
(3) the governance plan, policies, regulations, and orders of the collegenn nnFor questions regarding the BCC Student Code of Conduct – the Henderson Rules, contact the Office of Judicial Affairs.
Once a formal complaint against a student has been made to the Office of Judicial Affairs, a fact-finding investigation will be conducted. Following the completion of the preliminary investigation, the chief student affairs officer or designee shall take one of the following actions:
- Dismiss the matter if there is no basis for the allegation(s) or the allegation(s) does not warrant disciplinary action. The individuals involved shall be notified that the complaint has been dismissed.
- Refer the matter to mediation (except in cases involving allegations of sexual assault, stalking or other forms of sexual violence); or
- Prefer formal disciplinary charges.
Article XV of the CUNY Board of Trustees Bylaws outlines the specific rights and responsibilities of students in the student conduct process. These include:
- the right to receive formal notification of the charges against you
- the right to have an investigation and mediation or hearing take place within a reasonable amount of time
- the right to present your side of the story
- the right to present witnesses and evidence on your behalf
- the right to remain silent without assumption of guilt
- the right to be represented by legal counsel or an advisor at the student’s expense
Student Success - M.E.N. (5)
Visit the MEN Lounge in room 102 RBSC and speak with the staff.
The MEN Program is a mentorship Program that emphasizes minority male issues but is inclusive of all students.
The BCC Helpdesk is located in room 302 on the 3rd floor of RBSC.
ID’s can be attained in the Service Center in the lobby of RBSC.
The playhouse is located down the hallway on the left in RBSC.
Helpful Resources
Resources | Location | Phone Ext (718-289-****) |
|
---|---|---|---|
Academic Advising (General) | Nichols Hall, 407 | 5401 | |
Accelerated Study in Associate Programs (ASAP) | Nichols Hall, 411 | 3546 | |
Admissions | Loew Hall, 224 | 5895 | |
Athletics | Alumni Gym | 5338 | |
Books: New/Used/ Rental | Online | 800-887-6459 | |
Bursar (pay for classes) | Colston Hall, Main level | 5617/5618 | |
Career Development | Sage Hall, 201 | 5177 | |
College Discovery | Loew Hall 400 | 5882 | |
College Work Study | Colston Hall, 504 | 5700 | |
Counseling and Resources for Emergency Support (C.A.R.E.S) | Loew Hall 419 or 430 | 5179/5223 | |
CUNY EDGE | Loew Hall, 106A | 5849 | |
Disability Services | Loew Hall, 211 | 5874 | |
Early Childcare Center | Children’s Center, 219 | 5461/3512 | |
Financial Aid | Colston Hall, 504 | 5700 | |
First Year Program | Nichols Hall, 105 | 5120 | |
Food Pantry | Loew Hall, 419 | 5179 | |
Health Services (Immunizations & Minor injury Treatment) | Loew Hall, 101 | 5858 | |
Judicial Affairs (College Code of Conduct) | Loew Hall, 416 | 5630 | |
Leadership Clubs & Organizations | Roscoe Brown Student Center, 309 | 5194 | |
LGBTQI+ Resource Room | Roscoe Brown Student Center, 312 | 5903 | |
Library & Computers | North Hall & Library | 5439 | |
Male Empowerment Network | Roscoe Brown Student Center, 101-103 | 5713 | |
Public Safety/ Emergencies | Loew 511 | 5923 /5911 | |
Registrar | Colston Hall, 513 | 5710 | |
Shuttle Bus | Departs from Meister every 20- 30 minutes | 5311 | |
Student Success | Loew Hall, 201 | 5278 | |
Technology Service Center | Roscoe Brown Student Center, 308 | 5970 | |
Tutoring/Learning Commons | Meister Hall, SB 003 | 929-314-3731 | |
Veteran and Military Resources | Loew Hall, 326 | 5447 | |
Womxn Up! | Roscoe Brown Student Center, 203B | 5266 | |
Writing Center & Computer Lab | Sage Hall, 100 | 5279 |