With few exceptions, all marketing projects, particularly those targeted to prospective students and other external audiences, are produced by our office in consultation with the client or project manager.

This includes marketing videos, brochures, banners, posters and flyers. If due to time or other constraints this office is not involved in the hands-on production, we ask that we review the project before it is distributed or released to the public.

In an effort to help expedite all Communication and Marketing requests, we have implemented a new tracking system for your upcoming projects. We now use Trackit, the same workorder system as the IT department.

It is a simple and intuitive tool that will help us to communicate better and facilitate your requests in a much more timely manner.

To use simply go to:    http://www.bcc.cuny.edu/faculty-staff/submit-a-work-order/.  Once there, click on Communications and Marketing and sign in with your BCC credentials.

Once you have all the information i.e. copy, artwork, sizes, etc. please type the details of your request in the “Work Order Description” box.  Be sure to submit your copy as a Microsoft Word document as an attachment. With regard to graphic design requests, please type the details of your request in the “Work Order Description” and be sure to include all desired artwork, logos etc.

If you need to submit multiple attachments, you will first need to save the initial request, then go back in and add subsequent attachments.

All website projects, and requests for social media marketing should be submitted through Trackit as well. The submission process is exactly the same. The only difference is when you fill in the “Summary” please be sure to indicate if the nature of your project is web or social media based. For example: WEB – homepage billboard needed for Convocation or SOCIAL MEDIA – On The Spot Registration.

If you have any questions about your design request, please contact Therese LeMelle at therese.lemelle@bcc.bcc.cuny.edu 718-289-5060 or Debra Isaacs at debra.isaacs@bcc.cuny.edu 718-289-5145.

If you have any questions about your web/social media request, please contact Scott Oscher at scott.oscher@bcc.cuny.edu.

If you have any IT questions about Trackit, please contact Hugo Sanchez at Hugo.sanchez@bcc.cuny.edu 718-289-3119.