Frequently Asked Questions (FAQs)
We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions. From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advising, ASAP, and Student Life to the most Helpful Resources, here’s what you need to know.
ODP - Academic Support (71)
Forms of assessment in online courses vary greatly by instructor and course. Some faculty may administer no exams, preferring only papers or projects. Others may administer oral exams. Some may administer exams online that they proctor themselves.
Some professors make course content available weekly as the semester progresses, and some professors make all course content available from the beginning of the semester. This depends on the nature of each course and the teaching pedagogy chosen by each professor. However, all courses have deadlines for assignment and or exams.
No, All tutoring is free of charge to current BCC students. In order to use Tutor.com, you must access it from Blackboard.
Yes, some courses have alternatives to traditional exams. The alternatives to traditional exams (e.g., project, field report, activity report, paper, reflection, skills demonstration) depend on each course and discipline.
1. Military veterans and active military members do not have to pay the CUNY Admissions Application fee.n2. Military veterans are eligible for PELL Grants, S.E.O.G. (Secondary Opportunity Grant) and College work Study.n3. Military veterans are not eligible for N.Y.S. TAP (Tuition Assistance Program) and GI Bill.n4. Military Veterans in N.Y.S. may be entitled to the N.Y.S. Veterans Tuition Award (NYSVTA). To see if you qualify, and for more information, visit Veterans Tuition Awards on the New York State Higher Education Services Corporation website at http://www.hesc.ny.gov/.n
There are no limits to the number of tutoring sessions you can attend. There are sometimes time limits to the sessions. You have 10 hours of tutoring available through tutor.com.
BCC has a full time nurse on staff. You can arrange a zoom meeting for medical guidance. Please call Health Services at 718-289-5859 to schedule a zoom session. Please note that certain medical services (e.g., flu vaccines, can only be administered in person). Click here for more information: https://www.bcc.cuny.edu/campus-resources/health-services/#theme-page
Networking opportunities, also known as Information Sessions, and career fairs are available to all our online and in-person students as well as alumni.
Yes, you can use our virtual Learning Commons to access self-guided STEM tutoring. https://sites.google.com/view/sample-chemistry-resources/home?authuser=0
There are major-related internships and work-based experiences available to all fully online students, but there is no guarantee that it’ll be virtual.
Are there opportunities for networking and building professional connections as an online student?
Yes, there are opportunities for networking and building professional connections, but not all opportunities are virtual.
Yes, many professors and students at Bronx Community College participate in research. There are disciplines that may require in person lab work, but talk with the Program Director of your program of interest to find out more. Find contact information for your program at this link https://www.bcc.cuny.edu/online-degree-program/
Not at this time. All programs offered online are expected to be completable in the approximately the same amount of time as in-person. However, since online courses are often asynchronous, they tend to pose less of a scheduling challenge than do in-person courses. Therefore, a motivated and high-achieving online student may be able to complete some programs more quickly than an in-person student can.
To better prepare you for online learning, you should take the, “Are Your Ready?” assessment. https://www.bcc.cuny.edu/academics/distance-learning/blackboard-preparatory-course-are-you-ready/
Tutoring is available for many subjects both on-campus and online. Check out the Learning Commons for the latest schedules. https://www.bcc.cuny.edu/academics/learning-commons/
Yes, writing support is available through the Writing Center (in-person and online). Schedule an appointment at https://bcc.mywconline.net/ or through Tutor.com in Blackboard.
Absolutely, we support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7. For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/
Yes, each tutoring center has evening and weekend hours. Check the schedule in the tutoring tab in Blackboard. Tutor.com is available 24/7, enter through your Blackboard page.
Most tutoring is available in real-time via synchronous sessions through WCOnline and Zoom. The virtual learning commons is asynchronous and offers self-guided tutoring.
Both, depending on the subject. Schedule an appointment on WCOnline. https://bcc.mywconline.net/
All tutors are qualified and trained to tutor in their respective areas and will share with you their expertise.
At this time, we have no programs or courses offered online that require students to take exams at a testing center.
Yes, all online, in-person, and alumni students can access career-readiness counseling and utilize all our online resources as well.
Yes, you can meet with a Career Development Specialist nnCareer Development – Bronx Community College (cuny.edu)
Any student at Bronx Community College, whether you are a fully online student, fully in person, or somewhere in between can access mental health services on campus. You just need to be registered as a student for the semester you are seeking services.nAppointments can be made by:nPhone: (718) 289-5223nEmail: Personal.Counseling@bcc.cuny.edu or,nIn person: Loew Hall room 430nn Offices and sessions are typically open on Weekdays 9am-5pm. (Late night and weekend hours vary by semester and availability, please inquire when making an appointment)nSessions can be done in person, over the phone, or on ZoomnnMore information on the Office of Personal Counseling can be found at this link:nhttp://www.bcc.cuny.edu/campus-resources/personal-counseling-services/
Can I access course materials and lectures at any time, or are there specific schedules to follow?
Yes, you can access the course material and lecture material at any time during the semester while you are taking a course. Some professors make course content available weekly as the semester progresses, and some professors make all course content available from the beginning of the semester. This depends on the nature of each course and the teaching pedagogy chosen by each professor.
Our new online job board, called Handshake, is currently in the process of being onboard and all students will be informed about it and how to access it via a Broadcast announcement. All online career resources, including Handshake, Focus 2 Careers, and Big Interview are accessible via a single sign-in process using the BCC email address and password.
Can I access the college’s career placement services after graduating from a fully online program?
All students who officially graduate from BCC’s in-person or online programs are entitled to receive career services from the Office of Career Development.
Absolutely, we support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7. For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/
Currently, we do not have an alumni-based program, but will do so in the near future.
No, not at this time a fully online STEM program is not available. Some of the required science and math courses are only conducted in person.
BCC does offer some credit for prior learning opportunities. Please see here for more information. Note, though, that prior learning credit must typically be equivalent to a specific course at BCC in order to be considered for credit.
Yes. Visit https://www.bcc.cuny.edu/campus-resources/disability-services/ for more information or to contact a disability-services representative directly.
Yes, writing support is available through the Writing Center (in-person and online) and through Tutor.com.
No, all sessions are based on subject matter. You can schedule tutoring in different subjects on the same day but not at the same time.
We support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7. For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/ For access to Tutor.com, enter through Blackboard, under the Bronx CC Tutoring tab.
Yes, you can register at any time.
Appointments with specific tutors are not guaranteed and are based on availability.
Yes, the Office of Career Development does have employer partnerships and industry connections.
Online students can participate in the BCC Honors Program, either by enrolling in honors sections or completing honors contracts.
Students in BCC online programs are eligible to engage in the international education opportunities available to in-person students. Some logistical challenges may present themselves, however, depending on the location of the online student. For example, study abroad programs often involve students travelling together from New York. This may be more difficult for an online student living outside the metropolitan area.
Students in BCC online programs are eligible to engage in the international education opportunities available to in-person students. Some logistical challenges may present themselves, however, depending on the location of the online student. For example, study abroad programs often involve students travelling together from New York. This may be more difficult for an online student living outside the metropolitan area.
The Forever GI Bill: Effective October 1, 2011. Individuals only enrolled in distance learning (on-line) courses were eligible for an MHA (Monthly Housing Allowance) equal to 50% of the national average of all BAH (Basic Allowance for Housing) rates. As of August 10, 2023, this is $1,054.50 or less.nCurrently, BCC does not participate in the TA (Tuition Assistance) program for active-duty personnel.
All assignments and exams are submitted or taken online. Bronx Community College, as well as all CUNY campuses, uses Brightspace (starting Summer 2024) as a Learning Management System. Interactions among students and with the professor are channeled through Brightspace. Additionally, each professor may use other platforms such as ePortfolios, Zoom, or others, which will be listed in the syllabus and in the course description so that you are aware of it before enrolling in the course. Grading will depend on the nature of the assignments (i.e. whether it is a written assignment, a report, or an other type of assignment)
All exams and assessments are taken or submitted online. Bronx Community College, as well as all CUNY campuses, uses Brightspace (starting Summer 2024) as a Learning Management System. Submission of exams and assessments are channeled through Brightspace. Additionally, each professor may use other platforms such as ePortfolios, Zoom, or others, which will be listed in the syllabus and in the course description so that you are aware of it before enrolling in the course.
The structure of the course depends on each course and each professor. However, the design of all courses follows the guidelines provided by the Online Course Quality Review Rubric (OSCQR), used for online courses at CUNY and SUNY. These guidelines ensure that each course is accessible and that there is regular and substantive interaction. Online courses at Bronx Community College, as well as all CUNY campuses, are delivered using Brightspace (starting Summer 2024) as a Learning Management System. Additionally, each professor may use other platforms such as ePortfolios, Zoom, or others, which will be listed in the syllabus and in the course description so that you are aware of it before enrolling in the course.
Group projects and online discussions vary among courses and their conduction depends on the goal of the discussion and the pedagogical approach of the professor. Discussion boards may be written discussion boards, or video discussion boards. In both cases students interact with each other and with the instructor. Group projects may be also written projects sharing a common document or site, or audio or video project working together.
Some research projects and laboratory requirements can be meet online and some cannot. Talk with the Program Director of your program of interest to find out more. Find contact information for your program at this link https://www.bcc.cuny.edu/online-degree-program/
Remote (Off-Campus) Access to the Library In order to access Bronx Community College Library’s online resources [https://www.bcc.cuny.edu/library/library-research/] (databases, ebooks, journals, streaming videos, etc.) you will be asked to log in using your CUNY Login username and password (same credentials for logging into Blackboard).
Library Databases [https://bcc-cuny.libguides.com/az.php] – an alphabetical list of databases; if you are not sure which database to use, you can browse by subject or database type (ebooks, ejournals, streaming videos, etc.)
Subject Guides [https://bcc-cuny.libguides.com/] – BCC librarians have created subject-specific research guides to help you locate resources for your topic.
Streaming Videos [https://bcc-cuny.libguides.com/c.php?g=1327952] – This guide will help you find and navigate streaming film and video collections.
Ask –A-Librarian [https://v2.libanswers.com/widget_chat.php?hash=0e9d5de6f80b82061ab0ef3a7779e760] – Have a question, chat with a librarian from BCC during business hours. After business hours, your questions will be answered by another professional librarian. This service is 24 hours a day, 7 days a week (24/7)
Absolutely, we support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7. For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/ For Tutor.com, access is available through Blackboard.
- Phone: You can call the Disability Services Office at 718-289-5100, extension 5874. When you call, you can inquire about available appointment slots and schedule a time that works for you.
- Email: You can send an email to disabilityservices@bcc.cuny.edu to request an appointment. In your email, be sure to provide your contact information and the reason for your appointment.
- Starfish: BCC uses the Starfish system for scheduling appointments. You can log in to your Starfish account, and follow these instructions locate the Disability Services Office, and schedule an appointment through the platform.
Choose the method that is most convenient for you, and do not forget to provide the necessary information to help them assist you effectively.
- Determine the specific challenges you face when completing assignments and exams. Consider the type of assignments and exams you’ll be working on, and any barriers you encounter. This might include difficulties with reading, writing, organization, or other tasks.
- Get in touch with the BCC disability services office. They can provide information available for accommodations and assistive technology resources.
- Work with the disability services assistive technology that could assist you providing screen readers, speech-to-text software, text-to-speech software, dictation software, magnification tools, and more, and together choose the tools that best suit your needs.
- When it comes to exams or assignments, you may need special arrangements, such as extended time, a separate testing location, or the use of assistive technology. Make sure to coordinate this accommodation with your instructors and the AT in the disability services office.
- Lastly, test the technology before exams or assignments, before the actual due date, and set up to ensure everything works smoothly.
For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/ For Tutor.com, access is available through Blackboard.
To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.
Our tutoring platforms have whiteboards and are available with voice or chat options. Students are expected to have their work/problems/examples ready to discuss with the tutors.
Students who attend multiple tutoring sessions in the same subject have a significantly higher pass rate than those that do not participate in tutoring.
Our tutoring platforms have whiteboards and are available with voice or chat options.
The schedule depends on the course. In asynchronous courses there is no specific schedule except the deadlines established to submit assignments or any other type of assessment. In synchronous courses there is a regular meeting schedule, which depends on each specific course.
For students with learning disabilities, please see the Office of DisAbility Services Office. They can be contacted via email at disabilityservices@bcc.cuny.edu or by phone at 718-289-5874.
Tutoring is available for any current BCC student with an EMPL ID number.
Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.
Through 1-on-1 virtual appointments with their assigned career specialist, online and in-person students and alumni can receive the following services: career exploration; determining a major that meets the student’s interest; resume and/or cover letter writing, review, and edits; assistance with accessing online self-directed programs; career-ready preparations to qualify for paid internships and jobs in their fields of study.
CUNY LEADS (Linking Employment, Academics, and Disability Services) is a program established to facilitate successful academic and career outcomes for students with disabilities who are enrolled in CUNY programs.
This exciting program is free of charge for eligible candidates and available on all CUNY campuses. Each campus has a LEADS Advisor who collaborates with various departments, agencies, and businesses both on and off campus to provide career guidance and support to students.
Visit https://www.bcc.cuny.edu/campus-resources/disability-services/services-accommodations/ for more information.
We support our online students with online tutoring with our very own BCC tutors as well as Tutor.com, which is available 24/7.
For BCC tutors, schedule your appointment through WCOnline. https://bcc.mywconline.net/
All online and in-person students as well as alumni are offered the following career services: career exploration; determining a major that meets the student’s interest; resume and/or cover letter writing, review, and edits; assistance with accessing online self-directed programs; career-ready preparations to qualify for paid internships and jobs in their fields of study. All internship and job placement assistance are free of charge.
We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.
- Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
- Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
- Closed Captions, Sign Language Interpreters
Most BCC subjects are covered by tutoring. There is slight variation from semester to semester. Check out the Learning Commons for the most recent listing. https://www.bcc.cuny.edu/academics/learning-commons/
Helpful Resources
Resources | Location | Phone Ext (718-289-****) |
|
---|---|---|---|
Academic Advising (General) | Nichols Hall, 407 | 5401 | |
Accelerated Study in Associate Programs (ASAP) | Nichols Hall, 411 | 3546 | |
Admissions | Loew Hall, 224 | 5895 | |
Athletics | Alumni Gym | 5338 | |
Books: New/Used/ Rental | Online | 800-887-6459 | |
Bursar (pay for classes) | Colston Hall, Main level | 5617/5618 | |
Career Development | Sage Hall, 201 | 5177 | |
College Discovery | Loew Hall 400 | 5882 | |
College Work Study | Colston Hall, 504 | 5700 | |
Counseling and Resources for Emergency Support (C.A.R.E.S) | Loew Hall 419 or 430 | 5179/5223 | |
CUNY EDGE | Loew Hall, 106A | 5849 | |
Disability Services | Loew Hall, 211 | 5874 | |
Early Childcare Center | Children’s Center, 219 | 5461/3512 | |
Financial Aid | Colston Hall, 504 | 5700 | |
First Year Program | Nichols Hall, 105 | 5120 | |
Food Pantry | Loew Hall, 419 | 5179 | |
Health Services (Immunizations & Minor injury Treatment) | Loew Hall, 101 | 5858 | |
Judicial Affairs (College Code of Conduct) | Loew Hall, 416 | 5630 | |
Leadership Clubs & Organizations | Roscoe Brown Student Center, 309 | 5194 | |
LGBTQI+ Resource Room | Roscoe Brown Student Center, 312 | 5903 | |
Library & Computers | North Hall & Library | 5439 | |
Male Empowerment Network | Roscoe Brown Student Center, 101-103 | 5713 | |
Public Safety/ Emergencies | Loew 511 | 5923 /5911 | |
Registrar | Colston Hall, 513 | 5710 | |
Shuttle Bus | Departs from Meister every 20- 30 minutes | 5311 | |
Student Success | Loew Hall, 201 | 5278 | |
Technology Service Center | Roscoe Brown Student Center, 308 | 5970 | |
Tutoring/Learning Commons | Meister Hall, SB 003 | 929-314-3731 | |
Veteran and Military Resources | Loew Hall, 326 | 5447 | |
Womxn Up! | Roscoe Brown Student Center, 203B | 5266 | |
Writing Center & Computer Lab | Sage Hall, 100 | 5279 |