Frequently Asked Questions (FAQs)
We have been closely monitoring the BCC app and have compiled students’ most commonly asked questions. From Admissions, Registration, Financial Aid/Bursar’s Office, Advisement, Academics, Advising, ASAP, and Student Life to the most Helpful Resources, here’s what you need to know.
Online Degree Programs (ODP) - General (1)
Students that they need general information may contact Public Safety at 718-289-5390 or via the BCC website at . Public Safety is located in Loew Hall 5th Floor.
ODP - Academic Support (11)
BCC has a full time nurse on staff. You can arrange a zoom meeting for medical guidance. Please call Health Services at 718-289-5859 to schedule a zoom session. Please note that certain medical services (e.g., flu vaccines, can only be administered in person). Click here for more information: https://www.bcc.cuny.edu/campus-resources/health-services/#theme-page
Any student at Bronx Community College, whether you are a fully online student, fully in person, or somewhere in between can access mental health services on campus. You just need to be registered as a student for the semester you are seeking services.nAppointments can be made by:nPhone: (718) 289-5223nEmail: Personal.Counseling@bcc.cuny.edu or,nIn person: Loew Hall room 430nn Offices and sessions are typically open on Weekdays 9am-5pm. (Late night and weekend hours vary by semester and availability, please inquire when making an appointment)nSessions can be done in person, over the phone, or on ZoomnnMore information on the Office of Personal Counseling can be found at this link:nhttp://www.bcc.cuny.edu/campus-resources/personal-counseling-services/
Yes. Visit https://www.bcc.cuny.edu/campus-resources/disability-services/ for more information or to contact a disability-services representative directly.
Yes, you can register at any time.
- Phone: You can call the Disability Services Office at 718-289-5100, extension 5874. When you call, you can inquire about available appointment slots and schedule a time that works for you.
- Email: You can send an email to disabilityservices@bcc.cuny.edu to request an appointment. In your email, be sure to provide your contact information and the reason for your appointment.
- Starfish: BCC uses the Starfish system for scheduling appointments. You can log in to your Starfish account, and follow these instructions locate the Disability Services Office, and schedule an appointment through the platform.
Choose the method that is most convenient for you, and do not forget to provide the necessary information to help them assist you effectively.
- Determine the specific challenges you face when completing assignments and exams. Consider the type of assignments and exams you’ll be working on, and any barriers you encounter. This might include difficulties with reading, writing, organization, or other tasks.
- Get in touch with the BCC disability services office. They can provide information available for accommodations and assistive technology resources.
- Work with the disability services assistive technology that could assist you providing screen readers, speech-to-text software, text-to-speech software, dictation software, magnification tools, and more, and together choose the tools that best suit your needs.
- When it comes to exams or assignments, you may need special arrangements, such as extended time, a separate testing location, or the use of assistive technology. Make sure to coordinate this accommodation with your instructors and the AT in the disability services office.
- Lastly, test the technology before exams or assignments, before the actual due date, and set up to ensure everything works smoothly.
To share your Letter of Accommodations with your instructors in your online classes, you have a couple of options. One way is to share it during office hours with your instructor. Also, you can share it with your instructor by sending a copy via email. If you need an additional electronic copy, you can request it by emailing disabilityservices@bcc.cuny.edu.
Students with print disabilities must reach out to the Disability Service Office as soon as possible via email at DisabilityServices@bcc.cuny.edu.
CUNY LEADS (Linking Employment, Academics, and Disability Services) is a program established to facilitate successful academic and career outcomes for students with disabilities who are enrolled in CUNY programs.
This exciting program is free of charge for eligible candidates and available on all CUNY campuses. Each campus has a LEADS Advisor who collaborates with various departments, agencies, and businesses both on and off campus to provide career guidance and support to students.
Visit https://www.bcc.cuny.edu/campus-resources/disability-services/services-accommodations/ for more information.
We work closely with faculty and external resources to provide appropriate and effective academic accommodations to students. Below are some examples of online accommodations that registered students may receive based on their individual needs.
- Testing Accommodations (e.g., extra time, use of a reader and/or scribe, use of a calculator, use of Assistive Technology, and/or alternate text formats)
- Reading Software (Kurzweil, Zoom Text, Read and Write Gold, JAWS, Dragon)
- Closed Captions, Sign Language Interpreters
ODP - Student Life (1)
The CARES (Counseling and Resources for Emergency Support) assists students with emotional, developmental and/or psychological concerns that may be interfering with their personal and academic growth. They provide free, confidential, short-term individual and group counseling to help students find healthy ways to cope with college and life stressors in order to enhance their personal growth and support their academic focus at BCC. Sessions are held in the format that best meets the student’s respective need (In-person, Zoom, telephone). For more information: https://www.bcc.cuny.edu/campus-resources/personal-counseling-services/#theme-page
Student Success - Student Life (1)
BCC offers many student support services, detailed here.
Helpful Resources
Resources | Location | Phone Ext (718-289-****) |
|
---|---|---|---|
Academic Advising (General) | Nichols Hall, 407 | 5401 | |
Accelerated Study in Associate Programs (ASAP) | Nichols Hall, 411 | 3546 | |
Admissions | Loew Hall, 224 | 5895 | |
Athletics | Alumni Gym | 5338 | |
Books: New/Used/ Rental | Online | 800-887-6459 | |
Bursar (pay for classes) | Colston Hall, Main level | 5617/5618 | |
Career Development | Sage Hall, 201 | 5177 | |
College Discovery | Loew Hall 400 | 5882 | |
College Work Study | Colston Hall, 504 | 5700 | |
Counseling and Resources for Emergency Support (C.A.R.E.S) | Loew Hall 419 or 430 | 5179/5223 | |
CUNY EDGE | Loew Hall, 106A | 5849 | |
Disability Services | Loew Hall, 211 | 5874 | |
Early Childcare Center | Children’s Center, 219 | 5461/3512 | |
Financial Aid | Colston Hall, 504 | 5700 | |
First Year Program | Nichols Hall, 105 | 5120 | |
Food Pantry | Loew Hall, 419 | 5179 | |
Health Services (Immunizations & Minor injury Treatment) | Loew Hall, 101 | 5858 | |
Judicial Affairs (College Code of Conduct) | Loew Hall, 416 | 5630 | |
Leadership Clubs & Organizations | Roscoe Brown Student Center, 309 | 5194 | |
LGBTQI+ Resource Room | Roscoe Brown Student Center, 312 | 5903 | |
Library & Computers | North Hall & Library | 5439 | |
Male Empowerment Network | Roscoe Brown Student Center, 101-103 | 5713 | |
Public Safety/ Emergencies | Loew 511 | 5923 /5911 | |
Registrar | Colston Hall, 513 | 5710 | |
Shuttle Bus | Departs from Meister every 20- 30 minutes | 5311 | |
Student Success | Loew Hall, 201 | 5278 | |
Technology Service Center | Roscoe Brown Student Center, 308 | 5970 | |
Tutoring/Learning Commons | Meister Hall, SB 003 | 929-314-3731 | |
Veteran and Military Resources | Loew Hall, 326 | 5447 | |
Womxn Up! | Roscoe Brown Student Center, 203B | 5266 | |
Writing Center & Computer Lab | Sage Hall, 100 | 5279 |