We are here to help you with your IT needs

The Technology Service Center (TSC) is your single point of contact for anything Information Technology related. We provide support for many of your technical issues. The TSC is usually a good place to start for help with computer problems, network access, or account management issues.

To contact the TSC, please chose from these options:

– Submit a Service Desk Ticket here
–  Send an email to tsc@bcc.cuny.edu
–  Call 718.289.5970 (Students) or 718.289.5969 (Faculty & Staff)
–  Visit the TSC located in Roscoe Brown, room 308, Monday to Friday 8:00 a.m. to 7:00 p.m.; Saturday 9:00 a.m. – 1:00 p.m.

Important Links & Resources

Self-Service Account Manager (SSAM): Claim your Bronco ID, reset or change your password online 24/7, seven days a week.

Claim your Bronco ID
Reset your Bronco ID Password
Change your Bronco ID Password

Single Sign-On (One Path): Access multiple CUNY/BCC systems such as email, CUNYFirst, OSSES and many more using one single account and password.

Access One Path

Information Technology Policies: CUNY maintains certain policies with regard to the use and security of its computer systems, networks, and information resources. All users are expected to be familiar with these policies and the consequences of violation. Read More.

Student Quick Reference Guide: A resource to guide students through … This guide contains information on using your Bronco ID, connecting to the WiFi, using your email, CUNYfirst and all other CUNY/BCC systems.

Download the Student Quick Reference Guide

Student Technology Fee (STF): The STF supports the purchase of technology related equipment, software, and/or services used in direct support of student instruction. Read More.