Student FAQ

EMPLID is the unique CUNY identification number assigned to every student, faculty and staff member in CUNYfirst.

If you are a CUNY student and/or employee, your CUNY Login account username will be in the format, where “NN” is the last 2+ digits of your CUNY EMPLID. If you are a guest user, your CUNY Login account username will be the one you set in the CUNY Portal.

Most students will be prompted to claim/activate their CUNY Login account and set a password as part of the online student application process; most employees as part of the new-hire onboarding process. If you have not set the password for your CUNY Login account, you can use the New User link at the bottom of the CUNY Login page.

Adding “” to the CUNYfirst username provides the simplest username format to satisfy the broadest user authentication and access control requirements for University and third-party hosted applications.

To simplify the user experience for the CUNY Login page, “” is prepopulated.

Single sign-on/out (SSO) lets you enter a single username and password once to access more than one application without having to log in or out of each one separately. For example, if you are already logged in to Blackboard, clicking on a link to DegreeWorks will automatically open DegreeWorks. Conversely, when you log out of one single sign-on enabled application, you log out of ALL currently active single sign-on enabled applications.

These “guest account” users should append “” to their CUNY Portal username and use their CUNY Portal password when presented with the CUNY Login page.

To simplify the user experience for the CUNY Login page, “” is prepopulated for all users.

The CUNY Login page locks an account after five failed login attempts. Once the account is locked, you are prevented from accessing ALL applications and services using the CUNY Login page. The account lockout period is 60 minutes after which you can attempt to log in again.

Consider using the “Forgot Password” function after the fourth failed attempt to log in.


You can access the the CUNY Login account self-service functions to change your CUNY Login account password, email address, telephone number and security questions by entering the URL in a web browser or by clicking on Edit Your Account in the CUNY Login window.

Does my CUNY Login account management email address have to match my CUNY email address?

CUNY Login initially populates your account management email address with one already on file for you in CUNYfirst, but you can replace it with another email address.

Note that your CUNY Login account management email address is maintained independent of your email addresses in CUNYfirst—changes to your CUNY Login account management email address do not update your email addresses in CUNYfirst and vice versa.

Faculty FAQ

CUNY provides a variety of services and applications that can help you remain connected to colleagues and students remotely and continue to work and hold classes.

In preparation, make sure you have tested your access to the following equipment at home:

  • Laptop or desktop computer.
  • Microphone – this may be built into your laptop or computer, or you may use an external device such as a USB microphone or headset.
  • Webcam – a camera may already be built into your laptop, but you can also use an external USB camera for video conferencing.
  • Internet – either commercially provided or a wireless hotspot through your mobile phone.


  • Move files you will likely need to either Dropbox or MS Office 365 for easier access, and take any training you need to use these services (links in FAQs that follow).
  • Bookmark sites and applications used most often.
  • Review Cybersecurity Awareness materials on securing yourself at home.
  • Read the CUNY Information Security Guidelines for Working Remotely.

If you have questions, you can contact the Technology Service Center (TSC).

You can add students using either their email addresses or their CUNY Login usernames. The CUNY Login username approach is preferred as it cannot be changed. The CUNYfirst Class Roster now contains students’ CUNY login usernames that can be downloaded and inserted into Teams Meeting invitations.  Accessing the Student Roster for Dropbox/Microsoft Office 365, available on the Microsoft Office 365 for Education Training Resources page, provides step-by-step instructions. 

Yes, either as a guest with limited permissions or as a member with additional permissions to add and edit content. See Team owner, member, and guest capabilities in Teams for more information about permissions for Teams owners, members and guests. 

Students can be added using their email address or their CUNY Login username.   

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