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Contact the HELPdesk |
Where can I go for assistance?
- Visit the BCC's homepage to access the CUNYfirst website
- Faculty – For Technical Assistance contact IT Help Desk at 718.289.5969
- Students – For Technical Assistance contact IT Help Desk at 718.289.5970
- Send an e-mail to helpdesk@bcc.cuny.edu
- Contact BCC's CUNYfirst Hotline at (718) 289-5807
Where do I find instructions and FAQ's on CUNYfirst?
- Go to www.bcc.cuny.edu homepage
- Click on CUNYfirst link
- Registrar's Office homepage
What do I do if I have problems claiming my account or accessing CUNYfirst?
- Check that you are using your name of record
- Make sure you included slashes on your birth date
- Faculty – Contact IT Help Desk at 718.289.5969
- Students – Contact IT Help Desk at 718.289.5970
- Send an e-mail to helpdesk@bcc.cuny.edu
- Contact BCC's CUNYfirst Hotline at 718.289.5807
