The Campus Service Center (CSC) coordinates auxiliary and campus services to provide seamless access to services and products and to provide a student campus experience that rivals an “away” experience. The center, which officially opens in Fall 2018, provides a central point for coordination and manages the Campus Card Program and monitors auxiliary and client service contracts including: duplicating/printing, virtual bookstore, CUNY store, food services, vending, print, transportation, parking pass, charging stations, etc. The CSC also hosts pop up services and programs and works with the Events Management team to host on-campus events.
Mission
Campus Services facilitates the creation of a vibrant learn, live, work, play community and enhances the quality of campus life for students, faculty, staff and guests through the delivery of extraordinary services, programs and facilities. We support the strategic direction of Bronx Community College and foster an atmosphere of collaboration with CUNY and the broader Bronx community. We seek to set the standards for excellence on the campus and in the country by continuously refining and improving Campus Services in a market driven environment. Our diverse products and services support the well-being of campus, encourage students to develop personal responsibility as consumers, citizens and leaders, and assist in creating an environment that fosters equality, confidence, and academic success. Campus Services provides exemplary customer service for the campus community by attracting and partnering with world-class talent. We develop dynamic leaders and apply innovative, efficient solutions to complex problems. As conscientious stewards, we optimize our resources to ensure the program is self-funding and self-sustaining.
Services
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Automatic Teller Machine |
Lobby of Roscoe Brown Service Center |
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Bookstore |
Faculty and Students can use any college computer to access the Virtual Bookstore; however, stations have been provided in the Campus Service Center to facilitate book or Spiritwear orders. Students can pay for book orders with their Bronco Bucks or dedicated dollars. Students can order books from the Virtual Bookstore and have the items delivered to the Campus Service Center. Student who need to return a book can work with CSC Staff to ship the return. |
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Book Vouchers |
The Campus Service center works with various programs to provide and load dedicated wallets to store book vouchers on the Student’s Bronco Account |
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Bronco Card Account |
A stored value account provided by the college and administered by the Campus Service Center |
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Catering |
The Campus Service Center and the Events Team can assist with placing catering orders through food service providers and help ensure all orders meet governing standards |
| Food Services and Meal Plans | The Campus Card can be used to purchase food at the cafeteria, coffee concession or in vending machines. The college plans to offer meal kits and additional food options in the future |
| Cash Management Stations | Value can be added to the Bronco Account through the online portal or at Cash Management Stations throughout the campus. |
| Conference Planning | The Campus Service Center and the Events Team can provide logistical support for event and conference planning |
| Electronic Notice Board | The Campus Service Center has an Electronic Messaging Board that can be used to post college information |
| Food Pantry Donations | A collection box is available in the Campus Service Center to facilitate food donation drop offs |
| ID Card Issuance | The Campus Service Center, Human Resources, and Public Safety coordinate the verification and issuance of ID Cards and the associated User Access. |
| Laptop Loaner | The College provides laptop and equipment loans. The CSC is working to add these services to the campus card program. |
| Library Fines and Fees | Bronco Bucks are accepted by the Library to satisfy library fines and fees |
| Lost and Found | The CSC and Public Safety and the PPS Custodial team coordinate on lost and missing items. The CSC will help contact campus community members who have lost their personal property. |
| Parking Permits | The college is working on adding parking permits to the Campus Card Program |
| Phone Charging Stations | The Campus Service Center can assist with charging station issues and is also available to assist with recharging your phone. |
| Pop-Up Shop Support | Space is provided in the campus service center to support tabling and pop-up shops |
| Postage Stamps | Bronco Bucks are accepted in the Campus Service Center to pay for postage or shipping |
| Printing/Binding /Scanning | While all instructional materials should be provided through the virtual bookstore; the Campus Service Center provides a variety of printing/duplicating and binding and scanning services. The Campus Service Center administers the copy machine and PrintSmart program and student print accounts. |
| Shuttle and Transportation | The Campus Service Center provides transportation service support and administers the shuttle program. The college will be working to add more transportation options. |
| Space Use and Rentals | The Campus Service Center can assist with inquiries related to space use, rentals and use of Resource 25 Scheduling software and conference planning and support. |
| Spiritwear Merchandise | Spiritwear is available through the CUNY Online Store or at the Campus Service Center. |
| Suggestion Program | Suggestions can be submitted to the Campus Service Center or online. |
| Ticket Sales Support | In the future, the campus service center will support event ticket sales |
| Vending Machines | The Campus Service Center administers the Vending Machine Program and can provide support or answer questions. |
The following online services are available 24/7:
- Duplicating can be emailed to duplicating@bcc.cuny.edu
- Refuel your Bronco Card 24/7 at https://eacct-cuny-bronx-sp.transactcampus.com/eAccounts/AnonymousHome.aspx
- Virtual Bookstore can be visited at: https://bronx.textbookx.com/institutional/index.php
- Technology Service at: tsc@bcc.cuny.edu
- Event and Space Scheduling: https://r25wv.cuny.edu/bx/wv_servlet/wrd/run/wv_request.Request
Contact Us
The Campus Service Center
Location: Roscoe Brown Student Center (RBSC) first floor Room 111B
Email: campusservices@bcc.cuny.edu
Telephone: 718.289.5365
Standard Hours:
Monday–Friday: 9 a.m. – 5 p.m.
Extended Hours:
Monday–Thursday: 9 a.m. – 7 p.m.
Saturdays(January 26, 2019, February 2nd, and 9th)
9 a.m.–2 p.m.
Introducing the Bronco Card
The Bronco Card is a multi functional card you can use for almost any transaction you make while on campus. Your Bronco Card allows you to easily and conveniently make use of many college services, and it can also save you money.
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