SPECIAL MESSAGE FROM THE OFFICE OF PERSONAL COUNSELING (OPC)
DURING THE COVID-19 CRISIS
YOU ARE NOT ALONE
Students, we know that this is a very difficult time for you. The OPC is working remotely due to COVID-19, but we are here to help you with free and confidential services. Services are available via telephone, Zoom or Microsoft Teams.
To speak to a BCC Counselor, please do either of the following:
- Call 718-289-5223 and leave a message. A counselor will call you back. When leaving a message, please say your phone number twice.
- Send an e-mail to our Intake Coordinator at Personal.Counseling@bcc.cuny.edu. Please include your name, EMPLID and any phone numbers where we can reach you.
If you are experiencing an emergency, call 911. Please note that counselors from the OPC are only available during our office hours.
If you are in crisis and you need immediate support or need to speak to someone outside of business hours, please call NYC WELL at 888-692-9355 or text “WELL” to 65173. NYC WELL is a 24/7 phone or text hotline for support and referrals.
In Crisis? Text CUNY to 741741
This service provides a 24/7 response to the student from a trained counselor. The student’s request remains anonymous.
Additional 24/7 Hotline Support that may be useful to you at this time
- For help with domestic violence, call Safe Horizon at 1-800-621-HOPE (1-800-621-4673).
- The National Suicide Prevention Lifeline can be reached at 1-800-273-8255.
- In NYC, call 311 for all COVID-19 related questions.
- You can also speak to a therapist for free by calling the NYS COVID-19 emotional support hotline at 1-844-863-9314.
Office of Personal Counseling
Hours of Operation:
Monday 8 am – 7 pm
Tuesday 8 am – 7 pm
Wednesday 8 am – 7 pm
Thursday 8 am – 5 pm
Friday 8 am – 5 pm
Another Useful Resource
Healthy CUNY has created a guide that is meant to be a “one-stop guide of health, academic, financial, and basic needs services at CUNY and in the community that can help us overcome the problems they we may face at CUNY and beyond” during this pandemic. You can find a LOT of information in the guide here, much of which is related to mental health:
A message to our Faculty and Staff:
If you would like to refer a student to OPC, please e-mail us at Personal.Counseling@bcc.cuny.edu. Please include the student’s name, EMPLID, phone number and email address as well as a phone number where we can contact you. Let us know if you have spoken to the student about the referral prior to contacting us.
The OPC is staffed by three full-time licensed clinicians. Counseling services can be provided in English and Spanish.
Topics that we cover
- Anger Management
- Attention Deficit Disorder
- Conduct/ Judiciary Concerns
- Co-occurring disorders
- Eating Disorders
- Elderly Care Concerns
- Family, Partner or Domestic Violence
- Harassment/ Stalking
- Homicidal Thoughts/ Attempts
- Human trafficking
- Hunger Insecurity
- LGBTQIA Concerns
- Mothering Concerns
- Panic Attacks
- Police Brutality
- Safety or Poverty
- Self-Harm/ Injury
- Sexual Assault
- Street Crime
- Substance Misuse- Addiction
- Suicidal Thoughts/ Attempts
- Undocumented/ Documented Immigration Concerns
The OPC houses two special programs. Ask us if you would like more information about these programs.
Safe Space – Faculty, staff and students are trained semi-annually on the needs of LGBTQIA students. Trained allies post a Safe Space sticker or wear a Safe Space bracelet to indicate a welcoming and supportive space for LGBTQIA students.
Get PSyCh’D – BCC students pursuing careers in the mental health fields are trained to provide mental health information to other BCC students. Get PSyCh’D peers are available to do brief classroom presentations on mental health topics. Call us if you are interested in scheduling a visit or learning more.